[Hiring] Microsoft Dynamics 365 Customer Engagement Architect @Belmont Lavan Ltd

Role Description

We are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Solution Architect to lead the architecture, design, and technical delivery of enterprise-scale Microsoft Dynamics 365 implementations.

The successful candidate will be responsible for:

• Defining end-to-end solution architecture.
• Translating complex business requirements into scalable technology solutions.
• Providing architectural leadership across Dynamics 365 CE, Microsoft Power Platform, Dataverse, and Azure integration services.

The role requires a strong combination of functional and technical expertise, with the ability to:

• Engage with senior business stakeholders.
• Lead technical teams.
• Establish architectural standards.
• Ensure successful delivery of complex CRM transformation programmes.

Qualifications

• 10+ years of experience in enterprise IT, solution architecture or technology consulting.
• At least 5 years of hands-on architecture experience with Microsoft Dynamics 365 CE.
• Proven experience architecting and delivering enterprise-scale Dynamics 365 implementations.
• Strong expertise across Dynamics 365 Sales, Customer Service and Field Service.
• Extensive knowledge of Microsoft Dataverse, Power Platform and model-driven applications.
• Strong understanding of D365 CE customisation and extensibility, including C#, .NET, JavaScript, plugins, custom APIs and PCF controls.
• Proven experience designing enterprise integrations using REST APIs, Azure Functions, Logic Apps and Service Bus.
• Strong understanding of data migration, data modelling and enterprise integration patterns.
• Experience defining security architecture, environment strategies and ALM frameworks.
• Familiarity with Azure DevOps, CI/CD pipelines and solution deployment methodologies.
• Proven ability to lead architecture reviews and influence technical design decisions.
• Excellent communication, stakeholder management and problem-solving capabilities.

Requirements

• Microsoft Certified: Power Platform Solution Architect Expert.
• Microsoft Dynamics 365 functional or technical certifications.
• Microsoft Certified: Azure Solutions Architect Expert.
• TOGAF or equivalent enterprise architecture certification.

Key Deliverables

• End-to-end Dynamics 365 CE solution architecture and technical blueprint.
• High-Level and Low-Level Design documentation.
• Dataverse and Power Platform architecture standards.
• Enterprise integration and API design specifications.
• Data migration and governance strategy.
• Security and access management framework.
• Environment management and ALM strategy.
• Architecture governance, technical reviews and design assurance.
• Technical risk assessments and architectural recommendations.

Personal Attributes

• Strategic thinker with strong technical and architectural capabilities.
• Confident in engaging with senior business and technology stakeholders.
• Strong leadership skills with the ability to influence cross-functional teams.
• Excellent analytical, problem-solving and decision-making abilities.
• Ability to balance business priorities, technical constraints and architectural best practices.
• Delivery-focused, collaborative and committed to engineering excellence.