[Hiring] Manager, Applications Development @company

Role Description

The Manager, Applications Development is responsible for overseeing and evaluating the work of IT staff in both the development of new applications as well as updates, fixes, and revisions to existing production systems. Key responsibilities include:

• Developing and maintaining relationships with business stakeholders to understand their operating processes, challenges, and strategic plans.
• Supporting the team in monitoring and maintaining system uptime and availability.
• Driving appropriate response times for service requests, ensuring that production incidents remain in-line with defined service level agreements.
• Planning, coordinating, and executing development and implementation of strategic technical solutions for their application portfolio.
• Leading a technical staff of generally 5 to 10 employees, including those in regional offices across New York State.
• Recruiting, selecting, orientating, training, and coaching staff to empower them to produce their best work.
• Evaluating and appraising staff performance on a regular basis.

Essential Accountabilities include:

• Overall accountability for IT-related aspects of a defined portfolio of applications.
• Governance and oversight of the Enterprise Software Development Lifecycle (eSDLC) within their team.
• Acting as IT Product Owner, driving platform currency, vulnerability remediation, and other departmental requirements.
• Supporting the Team Product Owner and/or IT Business Analyst in reviewing backlog items.
• Driving improvement of process efficiency and work product output within their department.
• Oversight of all production support activities including change management and incident management.
• Leadership and/or sponsorship of corporate strategic projects.
• Management of multiple competing priorities covering project, maintenance, and production support work.
• Vendor relations point-of-contact for third-party software platforms.
• Fostering an environment of continuous improvement.
• Ensuring proper, efficient, and cost-effective utilization of company resources.
• Compliance with federal and state laws as well as corporate policies.
• Maintaining high regard for member privacy in accordance with corporate privacy policies.
• Conducting periodic staff meetings and individual 1:1s.
• Regular and reliable attendance is expected and required.
• Performing other functions as assigned by management.

Qualifications

• Five (5) years of related work experience, with preference for candidates with at least two years of staff management experience.
• Bachelor’s degree in computer science, Information Technology, or relevant field. In lieu of degree, an additional six (6) years of related work experience is required.
• Demonstrated ability to handle competing priorities & initiatives, quickly changing priorities, and high customer expectations.
• Demonstrated analytical, diagnostic, and problem-solving abilities.
• Demonstrated expertise in project planning and project management.
• Demonstrated experience managing and motivating technical staff.
• Demonstrated knowledge and experience in structured systems analysis and design, building user relationships, data gathering techniques, and management information systems.
• Demonstrated knowledge of relevant programming or job control languages.
• Demonstrated knowledge of structured programming techniques.
• Demonstrated knowledge of Agile and Waterfall SDLCs.

Requirements

• Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer.
• Ability to travel across the Health Plan service region for meetings and/or trainings as needed.

Benefits

• Participation in group health and/or dental insurance.
• Retirement plan.
• Wellness program.
• Paid time away from work.
• Paid holidays.

Compensation

Min - 110,093 Max - 198,168. The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity.

Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.