[Hiring] Integration Architect @Rhapsody

Role Description

The Integration Architect is primarily responsible for the delivery of assigned Professional Services projects as defined in a Scope of Work or written proposal. Typical projects include:

• Business software implementation and workflow consulting
• Integration strategy architecture and design
• Technical and project leadership
• Development, testing, and implementation of application integrations

Additional duties typically include:

• Serving as a stakeholder for product features
• Providing integration and workflow subject matter expertise for support, product management, sales, marketing, and training initiatives

At Rhapsody, we are an AI-first company, meaning we actively use and embrace artificial intelligence to enhance how we work, collaborate, and deliver. We expect our team members to be open to adopting AI tools in their roles, continuously exploring ways to work smarter, improve efficiency, and drive innovation while maintaining high standards of quality, security, and ethical responsibility.

Qualifications

• Undergraduate or graduate degree in an IT or Computer Science related field, or equivalent experience of 5-10+ years

Key Responsibilities

• Serve as technical and project management lead for assigned Professional Services projects
• Serve as technical resource for support, sales, marketing, training, and product management teams on an as-assigned basis
• Participate in product QA testing and feedback cycles for continuous product improvement
• Participate in Professional Services team Continuous Improvement initiatives on an as-requested basis
• Participate in formal education program curriculum development, content creation, training delivery, and certification evaluations on an as-needed basis
• Serve as liaison between sales accounts team and the product end-users, ensuring the accounts team is aware of opportunities, risks, and overall customer satisfaction
• Embed AI into repeatable, systemized workflows (e.g., reporting, analysis, planning), using it by default to improve efficiency, consistency, and decision-making
• Develop reusable prompts, templates, and simple automations that combine AI with internal data to drive ongoing productivity gains across multiple workstreams

Company Description

Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.