[Hiring] Forward Deployed Engineer @Workiva Inc.

Role Description

As part of Workiva's Growth Solutions team, the Forward Deployed Engineer serves as a forward-deployed builder, applying GenAI engineering to complex reporting and regulatory challenges. Working directly with customers across financial reporting, sustainability disclosure, tax transparency, audit, and other regulated domains, this role designs, builds, and deploys AI-powered solutions on the Workiva platform. Success requires balancing innovation with the governance, auditability, and scalability needed for production use in highly regulated environments.

This is not a traditional implementation role. The Forward Deployed Engineer combines customer-facing solution delivery with AI application development, including agent-based workflows, prompt engineering, system integration, and solution architecture. In close partnership with customer stakeholders, Sales, Product Management, and Engineering, this role defines new solutions through deeply understanding of customer needs.

The Forward Deployed Engineer works within a purpose-built operating model alongside Product Management and Engineering. Product owns solution strategy and roadmap; Engineering builds and maintains the platform; the Forward Deployed Engineer owns what happens at the edge, deploying existing and emerging platform capabilities against real customer problems while continuously feeding discoveries back to Product and Engineering. This role solves immediate customer problems while creating reusable patterns and insights that help shape future platform capabilities.

What You'll Do

• Own the hardest customer problems end-to-end.
• Take ambiguous, first-of-their-kind customer problems and drive them from prototype to stable production across multiple deployments.
• Design and deploy AI-powered workflows that address real customer challenges.
• Serve as a trusted technical advisor to customer regulatory, operations, and IT stakeholders.
• Facilitate executive discussions, technical workshops, and solution reviews.
• Turn recurring customer problems and real-world outcomes into evaluation criteria, patterns, and priorities for Product and Engineering.
• Contribute patterns, methods, and field learnings into the shared knowledge environment.

Qualifications

• Bachelor's degree in a related field or equivalent practical experience.
• 5+ years of experience delivering software solutions to enterprise customers.

Requirements

• Experience with reporting and analytics technology, financial, sustainability, governance, risk, compliance, or adjacent domains.
• Experience configuring, customizing, and delivering software solutions in customer environments.
• Ability to engage credibly with both technical and business stakeholders.
• Familiarity with enterprise platforms such as SAP, Oracle, ServiceNow, Salesforce, or comparable ecosystems.
• Experience working alongside external implementation partners, advisory firms, systems integrators, or audit firms.
• Knowledge of prompt engineering, agent-based architectures, retrieval-augmented generation (RAG), evaluation frameworks, and AI application lifecycle management.

Benefits

• Salary range in the US: $111,000.00 - $180,000.00.
• A discretionary bonus typically paid annually.
• Restricted Stock Units granted at time of hire.
• 401(k) match and comprehensive employee benefits package.