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Senior Software Engineer @Cresta

[Hiring] Senior Software Engineer @Cresta

Apr 03, 2025 - Cresta is hiring a remote Senior Software Engineer. 💸 Salary: base salary, equity, and benefits. 📍Location: Europe, USA, Canada.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Senior full-stack engineer, with a front-end focus, you will be at the forefront of shaping the future of customer engagement! As we work towards our vision, you'll be instrumental in delivering timely, actionable insights that drive business growth from day one. We're building a state-of-the-art Customer Data Platform, visualizing relevant insights for businesses post-onboarding and guiding customer engagement across all touch-points. Be part of the team that's redefining the way businesses connect with their customers!

Responsibilities

  • Work with the product manager to define and detail the product requirements
  • Define software architecture and design matching the requirements
  • Write and push high-quality code efficiently for both the frontend and backend
  • Apply synchronous and asynchronous design patterns
  • Scale distributed applications
  • Identify and leverage opportunities to improve general engineering productivity
  • Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation
  • Develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7

Qualifications

  • A deep understanding of the modern front-end ecosystem and experience applying frameworks/tools (React.js, Webpack, and Node.js) and patterns to complex, production web applications
  • Comfortable defining and building robust APIs with a strong understanding for different protocols like Websockets, REST, RPC frameworks, etc
  • Experience with database schema design and an understanding of query performance that translates to performant, scalable, and reactive products
  • Deep appreciation for building applications with observability as a first-class principle and familiarity with application performance monitoring
  • Preferably extensive experience coding in TypeScript and Go

Benefits

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, as well as applicable local pay requirements.

Company Description

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster.

  • Born from the prestigious Stanford AI lab
  • Co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more
  • Leadership includes CEO Ping Wu, co-founder of Google Contact Center AI and Vertex AI platform
  • Early member of Open AI, Tim Shi
  • Valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax
  • Recognized by Forbes and Bain Consulting as one of the top private AI companies in the world

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📍 Be aware of the location restriction for this remote position: Europe, USA, Canada
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Senior Software Engineer @Cresta
Software Development
Salary 💸 base salary, equity, and benefits
Remote Location
Europe, USA, Canada
Job Type unspecified
Posted Apr 03, 2025
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📍 Be aware of the location restriction for this remote position: Europe, USA, Canada
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