[Hiring] Territory Sales Representative @SHUR-CO

Role Description

To represent Shur-Co, LLC with exemplary professionalism, integrity and energy and help our team and company continue to grow sales and market share. To promote and demonstrate Shur-Co as the ideal partner for transportation industry solutions by making on-site calls to fleets, dealers, and Original Equipment Manufacturers (OEM). Contribute to and protect the best interests of Shur-Co, LLC by performing the following duties and other duties which may be assigned.

Essential Duties and Responsibilities

• Willfully take “ownership” of Shur-Co’s sales and profitability growth in a geographic territory.
• Prospect, investigate and study the region, develop goals to maximize growth and a Strategic Plan to achieve those goals and execute that plan.
• Maintain a consistent level of high-quality communication with our existing customers ensuring our mutual success.
• Prospect for customers through networking with existing customers, attending tradeshows, and reading trade publications.
• Establish credibility, build rapport.
• Perform needs analysis with prospective customer finding pain points that need to be addressed.
• Continuous relationship building.
• Identify opportunities (products to fit unmet needs, improvement to existing products, improvements to existing processes).
• Education training (installation and maintenance) for fleets.
• Sales training and support for Dealers.
• Create a vision in conjunction with OEM engineering team for Shur-Co, LLC products.
• Have meaningful and consistent communication with the OEM sales team.
• Gain visibility into end user buying habits/trends.
• Obtain market and competitor information.
• Establish rapport and develop relationship as a resource (first call).
• When applicable, demonstrate aftermarket sales growth potential to OEM Parts department.
• Make necessary phone contacts and follow up for the purpose of selling and supporting Shur-Co, LLC products.
• Close quotes.
• Listen to customer complaints and work with the team on resolution.
• Gather market intelligence (competition).
• Measure market climate.
• Repetitive reinforcement.
• Market surveys and studies (products, services, market location identification, and impact on company).
• Communicate travel plan and goals of travel to supervisor through bi-weekly one-on-one meetings.
• Prepare monthly itineraries and monthly sales reports on a timely manner.
• Complete and relay weekly itineraries.
• Summary of sales activity (Top overall, top gainers and top decliners) by Segment and Region.
• Summary of daily sales call notes into CRM.
• Communication of gathered intelligence of regional competition positions and information and the communication of identifying new opportunities.
• Work Trade Shows regionally and nationally as assigned.
• Gathering Market intelligence.
• OEM support, training.
• Researching competition.
• Identifying new competition.
• Identifying new prospects.
• Working the booth to sell and promote Shur-Co, LLC.
• Investigating competitive designs and features and report on how, or if they would benefit Shur-Co, LLC.
• Effectively dominate a selected market through their efforts.
• Participation in development and execution of strategies and plans.
• Providing a higher level of service.
• Adding value.
• Being involved in associations, fleet maintenance committees and regional trucking associations.
• Establishing a "who to call" type of atmosphere.
• Entrenching deep into the organization at all levels.
• To represent Shur-Co, LLC in the highest professional standards.
• To communicate with the Service Center Manager in their respective region, or regions, as to the direct impact of needs, and timing issues of their sales.
• Coordinate with that Manager any needs for service and support, through that Service Center.
• Communication as needed via phone, e-mail or fax.
• Relay gathered intelligence.
• Inform Manager of sales, potential sales, problems and successes that have occurred, or will occur in that Service Center.
• Account for any new customers and sales figures produced through their direct efforts.
• Identify any needs a customer has that we do not supply at this time and report directly to the supervisor.
• Work with, and communicate with, the OEM specialist on the "team's" objectives for specifically assigned OEM's.
• Handle all warranty claims when in the field, promptly and through the proper channels and procedures.
• Be active in the quest to sell excess capacity.
• Maintain data base (laptop).
• Assure regular maintenance of Shur-Co, LLC's vehicle and equipment and be able to travel as required to achieve all goals.
• Attendance and dependability are essential job functions, you must report to work on time and accurately complete the daily duties assigned.

Safety

• Follow all safety directives and protocols at all times.
• Help identify potential hazards or violations that should be addressed to ensure personnel and facility safety are maintained.

Quality

• Always be cognizant of overall performance in every aspect of our business.
• Help maintain a constant focus on quality assurance and continuous quality improvement.

Other Duties as Assigned

This job description is not intended to be all-inclusive. The employee may be required to perform other related duties to meet the ongoing needs of the organization. Shur-Co LLC is an equal opportunity employer and encourages candidates of all backgrounds to apply.