[Hiring] Software Demonstrator @National Information Solutions Cooperative (NISC)

Role Description

The Technical Sales Specialist (Software Demonstrator) is responsible for providing prospective Members/Customers, Sales Managers, and Account Managers assistance to further advance NISC's Broadband solutions, primarily through demonstrating and explaining NISC Software Solutions. You will interact with other technical and support specialists throughout the organization and provide customers and sales managers with technical product advice, responses to requests for proposals, product demonstrations, and representation of NISC to new and existing members.

Essential Duties

• Prepare and perform NISC product demonstrations to prospective and current Member/Customers, focusing on Broadband Operations, including Work Management and Mapping & Staking.
• Assist in the development of customized demonstrations and scenarios based on system requirements.
• Stage and test demonstrations and demonstration environments.
• Assist in responding to proposals and providing feedback on requirements.
• Maintain a strong level of understanding of assigned software solutions.
• Facilitate and follow up with members and prospects on basic to moderate level complexity requests and procedures.
• Develop future demonstrations based on software releases.
• Document functionality issues, questions, requests, or other feedback from members or prospective members.
• Review software release notes, assist with sales channel enablement, and product launches.
• Assist the sales team on contract, statement of work, and professional services transition.
• Perform work duties outside of regular business hours, as needed, to meet internal and/or customer needs.
• Other duties as assigned.
• Commitment to NISC’s Statement of Shared Values.

Qualifications

• 3+ years of related experience preferred.
• Moderate level knowledge of business-related software applications and services.
• Moderate level knowledge of software functionality, technical architecture, and integration of NISC’s products and services.
• Moderate level knowledge of the Broadband industry.
• Moderate level knowledge of other industry-related integrated applications and services.
• Excellent presentation and training skills.
• Excellent verbal and written communication skills.
• Excellent telephone/email etiquette and an ability to deal effectively with Member/Customers.
• Strong research and problem-solving skills with excellent attention to detail.
• Strong ability to demonstrate initiative and accountability.
• Excellent ability to interact in a positive manner with internal and external contacts.
• Ability to work independently as well as in a team environment.
• Strong ability to set and manage expectations.
• Strong ability to demonstrate professionalism.
• Strong facilitation skills.
• Ability to travel as often as necessary to meet the goals and objectives of the position.

Education Preferred

• Bachelor’s Degree in a business-related field or equivalent experience.

Minimum Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

Disclaimer

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.