[Hiring] Services Sales Solutions Lead @Salesforce

Role Description

Services Sales Solutions Leads (SSSLs) are critical strategic thought leaders who empower Public Sector customers to transform into Agentic AI Enterprises. Your primary responsibility is to help clients understand the "why" before the "how," partnering with executive stakeholders to design customized strategic roadmaps and business cases that unlock the full potential of AI. SSSLs drive the pre-sales motion by providing dedicated deal support to a pod of 1–5 sellers. The role is designed to prioritize high-impact sales enablement and pipeline conversion.

• Act as a trusted advisor to executive-level customers, developing narratives that articulate the execution plan and timeline of the transformation program.
• Prescriptively shape large, complex, and transformational engagements, moving beyond stated requirements to recommend the right path for customer success.
• Ensure business value is defined and realized by translating executive-level customer objectives into clear, executable implementation plans.
• Uncover and articulate future opportunities to drive sustained customer value and Salesforce expansion.
• Execute Phase 0 Frameworks: Conduct and execute strategic Phase 0 engagements for critical opportunities and complex or at-risk accounts to accelerate pipeline velocity and protect customer investments.
• Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap, and then co-presenting the value and strategic outcomes directly to the client.
• Partner with Services Sales Solution Architects, Business Strategists and other relevant roles, as necessary, on comprehensive pre-sales discovery workshops.
• Orchestrate Cross-Functional Collaboration: Serve as the strategic connective tissue between Sales, Architecture, and Leadership.
• Contribute to high client satisfaction by ensuring the solutions you shape are set up for delivery success and align tightly with customer objectives.
• Define customer objectives, mitigate delivery risks, and actively apply a disciplined Go/No-Go (GNG) process.
• Adopt an AI-first framework. Integrate AI-powered tools to scale velocity and quality.

Qualifications

• Minimum Experience: 10+ years’ experience delivering enterprise-level consulting services, with 7+ years focused on the Salesforce platform.
• Industry Experience: 5+ years experience working directly with Public Sector customers, preferably inside Canadian Government orgs.
• Project Leadership: 7+ years of deep enterprise-level project or program experience (SaaS preferred).
• Pre-Sales Leadership: Demonstrable experience leading the end-to-end discovery, solutioning, estimating, and SOW-creation process for multi-cloud, transformational programs.
• Sales Collaboration: Active involvement in supporting the sale of professional services, including leading proposal development and presenting to C-level executives.
• Go-to-Market Support: Experience leading strategic scoping, proposal development, RFP responses, and executive-level presentations.
• Platform Expertise: Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions.
• Ideal Certifications: Salesforce Platform Administrator, Salesforce Sales Cloud Consultant, Agentforce Specialist, and Salesforce Service Cloud certifications are strongly preferred.
• Executive Presence: Extremely strong written and verbal communication skills, with a proven ability to build advisory relationships and establish credibility with executives.
• Facilitation Skills: Demonstrated ability to influence a group audience, facilitate complex solutioning workshops, and lead executive-level discussions regarding roadmap and scope.
• Analytical Skills: Excellent analytical, problem-solving, and conflict-resolution skills.
• Business Acumen: A delivery-informed mindset with a deep understanding of cloud-based technologies.
• Commercial Acumen: Proficiency in deal architecture and pricing levers.
• Leadership: Proven ability to lead and mentor cross-functional teams and individuals.
• Logistics: Ability to travel will be required and varies based on client needs.
• Education: Degree or equivalent relevant experience required.

Benefits

• Support for finding balance and being your best.
• AI agents to accelerate your impact.
• Opportunities to shape the future and redefine what’s possible.