[Hiring] Services Sales Representative @Arrow Electronics

Role Description

Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next.

Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products, and help customers transform ideas into real-world solutions while growing your own career in a global technology organization.

Arrow ECS is seeking a highly motivated, consultative, and results-driven Services Sales Representative to drive the growth of Professional Services, Managed Services, and Support Services through our channel partner ecosystem.

The Services Sales Representative will identify, develop, qualify, and close services opportunities while partnering with account executives, vendor partners, solution architects, and delivery teams to create comprehensive customer solutions. This individual will help partners grow recurring services revenue by positioning Arrow's portfolio across Modern Infrastructure, Security, Cloud, Data & AI, and Hybrid IT solutions.

The ideal candidate has a proven track record of selling technology services through channel partners, developing long-term strategic relationships, and consistently exceeding revenue and profitability objectives.

Qualifications

• Minimum of 5 years of experience selling Professional Services, Managed Services, or Support Services within the IT channel, distribution, systems integrator, VAR, MSP, or technology solutions environment.
• Demonstrated success selling services through channel partners and managing complex sales opportunities.
• Proven history of consistently achieving or exceeding sales quotas.
• Experience developing recurring revenue opportunities including managed services, subscriptions, renewals, and lifecycle services.
• Strong consultative and solution-selling skills with the ability to engage technical and executive stakeholders.
• Experience collaborating with solution architects, engineering, and delivery teams to develop customer solutions.
• Working knowledge of enterprise technologies including cloud, cybersecurity, infrastructure, virtualization, storage, networking, and data platforms.
• Experience with Salesforce CRM or similar sales management platforms.
• Strong business acumen including pricing, profitability, margin management, and forecasting.
• Excellent presentation, negotiation, communication, and relationship-building skills.

Requirements

• Drive adoption of recurring managed services including cloud operations, infrastructure management, security services, lifecycle support, and customer success offerings.
• Increase Annual Recurring Revenue (ARR), Monthly Recurring Revenue (MRR), and managed services contract growth.
• Identify opportunities for renewals, cross-sell, upsell, and expansion throughout the customer lifecycle.
• Help partners transition customers from project-based engagements to recurring managed services relationships.
• Build trusted advisor relationships with executives, sales leaders, technical teams, and business owners within channel partners.
• Develop joint business plans that align partner growth objectives with Arrow's services portfolio.
• Conduct Quarterly Business Reviews (QBRs) and pipeline reviews with strategic partners.
• Support partner enablement through training, best practices, and go-to-market planning.
• Collaborate with vendor partner organizations to develop joint opportunities and maximize available sales programs and funding.
• Own the complete sales lifecycle from prospecting through opportunity qualification, proposal development, negotiation, contract execution, and renewal.
• Negotiate service agreements, Statements of Work (SOWs), and Master Services Agreements (MSAs) when appropriate.
• Coordinate cross-functional teams to ensure successful solution design and customer engagement.
• Consistently achieve or exceed bookings, revenue, gross profit, and recurring revenue objectives.
• Build long-term customer and partner relationships that drive retention and expansion.
• Partner with delivery and customer success teams to ensure successful onboarding, adoption, and ongoing satisfaction.
• Proactively identify expansion opportunities through regular business reviews and strategic account planning.
• Serve as a trusted advisor throughout the customer lifecycle.
• Maintain accurate pipeline management and opportunity tracking using Salesforce CRM.
• Provide reliable monthly, quarterly, and annual sales forecasts.
• Track key performance indicators including bookings, revenue, gross profit, services attach rate, renewal rates, and recurring revenue growth.
• Deliver business insights and pipeline updates to leadership.
• Maintain expertise across Arrow's services portfolio and strategic technology vendors.
• Stay current on cloud, cybersecurity, AI, infrastructure, and managed services market trends.
• Continuously develop consultative sales, negotiation, and executive presentation skills.
• Mentor junior sales professionals and share best practices across the organization.

Benefits

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• And more!