[Hiring] ServiceNow Sales Specialist @NTT DATA Services

Role Description

We are currently seeking a ServiceNow Sales Specialist - Large Enterprise - Products Vertical - Flexible U.S. Location to join our team in Chicago, Illinois (US-IL), United States (US).

This role is focused on organizations within our Products Vertical: Manufacturing, Consumer Packaged Goods (CPG), Retail, Energy & Utilities, Telecommunications, and Transportation & Logistics.

This is a high-impact, quota-carrying role designed for a proven enterprise sales hunter who thrives on building pipeline, developing executive relationships, and closing transformational deals.

• Own the Territory. Own the Number.
• Carry a personal quota for ServiceNow services bookings across a named territory of large enterprise accounts in the United States and Canada.
• Develop and execute strategic account plans to drive new logo acquisition, account expansion, and renewals.
• Generate pipeline through proactive prospecting, partner co-selling motions, existing client relationships, executive networking, industry events, and marketing programs.
• Maintain strong CRM discipline, pipeline coverage, opportunity management, and forecast accuracy.
• Lead Strategic Pursuits and Close Large Deals.
• Manage opportunities from qualification through contract signature.
• Conduct executive discovery conversations and build compelling business value cases.
• Collaborate with solution engineering teams to shape innovative ServiceNow solutions.
• Lead proposal development, presentations, negotiations, and commercial discussions.
• Structure complex, multi-year services agreements and managed services engagements.
• Position AI-first transformation strategies utilizing ServiceNow's AI portfolio and NTT DATA's AI-native delivery model.
• Partner and Co-Sell with ServiceNow.
• Build trusted relationships with ServiceNow Account Executives, Solution Consultants, and Partner Managers.
• Conduct joint account planning and coordinated go-to-market activities.
• Increase partner-sourced pipeline and strengthen executive-level alignment.
• Establish NTT DATA as the preferred ServiceNow services partner within assigned accounts.
• Drive Cross-Selling Across NTT DATA.
• Collaborate with regional, industry client executives, and business unit sales teams.
• Identify opportunities to incorporate ServiceNow solutions into broader digital transformation initiatives.
• Position ServiceNow capabilities alongside cloud, cybersecurity, digital workplace, applications, and business process outsourcing engagements.
• Lead with Industry Expertise.
• Champion NTT DATA's industry-specific ServiceNow solutions and value propositions.
• Develop executive-level value-add conversations tailored to products industry challenges and deliver “business outcomes” for our customers.
• Provide market feedback that influences future offerings and go-to-market strategies.
• Stay current on ServiceNow, AI technologies, and adjacent platforms including Moveworks, Armis, and Veza.

Qualifications

• Proven hunter mentality with a consistent track record of building pipeline, driving new business, and exceeding annual services quotas of $8M+.
• Demonstrated success closing complex $2M+ ServiceNow services engagements, including implementation, managed services, and transformation programs for large enterprises.
• Strong executive presence with the ability to influence CIOs, CTOs, business leaders, and key stakeholders through consultative, AI-first sales conversations.
• Deep understanding of the ServiceNow platform, ecosystem, commercial models, AI portfolio (including Now Assist), and co-sell motions with ServiceNow field teams.
• Experience selling into large enterprise organizations across the United States and Canada, with knowledge of complex buying cycles, procurement practices, and account planning.
• Industry expertise within manufacturing, consumer products, retail, telecommunications, energy, utilities, transportation, logistics, automotive, or high-tech sectors, including familiarity with operational and regulatory environments.
• Strong forecasting, pipeline management, CRM discipline, and ability to operate effectively within a matrixed, global sales organization.

Requirements

• 10+ years of enterprise technology sales experience, including 5+ years selling ServiceNow services through a ServiceNow partner or partner-facing ServiceNow role.
• Previous established relationships within the ServiceNow organization and proven success partnering with ServiceNow Account Executives to source, develop, and close opportunities.
• Bachelor’s degree in business, Engineering, Technology, or a related field; ServiceNow certifications, architecture background, experience with managed services, license resale, ERP transformations (SAP), or AI-native platforms such as Moveworks, Armis, and Veza are highly desirable.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending or health savings account.
• Life and AD&D insurance.
• Short- and long-term disability coverage.
• Paid time off.
• Employee assistance.
• Participation in a 401k program with company match.
• Additional voluntary or legally-required benefits.