[Hiring] Senior Solution Consultant @Docusign

Role Description

Docusign is growing fast, and we are looking for people to join our high-performance team who are excited to make a difference and help wherever needed. The Senior Solution Consultant for Commercial will support the majors sales team by helping to understand complex customer business problems and requirements and translate them into solutions leveraging Docusign’s platform. This position will be virtual and will require travel across the U.S. region.

This position is an individual contributor role reporting to the Senior Manager of Commercial Solution Consulting.

Responsibilities

• Understand complex customer business problems within targeted territory and account list
• Visualize customer internal systems and information topology
• Map customer problems and systems to Docusign solutions
• Establish confidence in recommendations via product expertise, custom product demonstrations, technical phone calls, workflow outlines, RFP/RFI responses, product roadmap discussions and business process diagrams
• Articulate selected recommendations
• Deliver trusted, long-term, high ROI solutions
• Partner with sales to deliver on revenue plan
• Exhibit proficiency of the core platform, including all current and future features
• Leverage knowledge gained from production deployments and customer experiences
• Communicate as well as champion the methods, processes and certifications which make Docusign the most secure partner for eSignature transactions
• Travel 45% or more as needed

Qualifications

• 5+ years of prior experience within a mid-market or enterprise-level, pre-sales role selling SaaS solutions and concepts
• BS/BA degree or equivalent in relevant work experience

Requirements

• 8+ years of prior pre-sales experience within a mid-market or enterprise-level cloud based SaaS offering
• Proficient in delivering software demonstrations in person and virtually
• Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs, etc
• Proven experience working with employees at all levels of an organization
• Familiarity with enterprise-class software systems like ERP, CRM and ECM systems
• Familiarity with system integration methods such as web services, SOAP APIs and REST APIs
• Familiarity with web-based solutions, website development, HTML, XML and structured data
• Familiarity with electronic signature concepts
• Strong verbal and written communication skills

Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events