[Hiring] Senior Sales Manager @Stanley Black & Decker, Inc.

Role Description

The Sr Manager, Sales - ToolConnect (DEWALT) will lead the commercial execution for ToolConnect, driving revenue growth, customer adoption, retention, and sales team performance across the business. This role is responsible for leading a team made up of Account Executives and a Customer Success Manager, building a high-performance sales culture, and partnering cross-functionally to deliver an outstanding customer experience and scalable growth. This role will report to the Director, Customer Experience (Construction Technology – DEWALT).

• Lead the ToolConnect sales team, including Account Executives to achieve revenue, growth, and retention objectives.
• Execute the commercial strategy for ToolConnect in alignment with broader Construction Technology and DEWALT business priorities.
• Establish clear performance expectations, coach team members, and foster a high-accountability, high-engagement sales culture.
• Drive pipeline generation, opportunity management, forecasting discipline, and conversion performance across the sales funnel.
• Partner closely with Customer Success to strengthen onboarding, adoption, expansion, renewal, and overall customer lifetime value.
• Collaborate with marketing, product, customer experience, operations, and other cross-functional partners to improve go-to-market effectiveness and customer outcomes.
• Identify market opportunities, customer needs, and competitive insights to help inform sales strategy and business planning.
• Build and refine sales processes, tools, metrics, and reporting to improve productivity, visibility, and decision-making.
• Support strategic customer and partner engagements, including senior-level relationship management where appropriate.
• Ensure the team delivers a professional, consistent, and customer-centric experience throughout the buyer and customer journey.
• Contribute to annual planning, target setting, account strategy, and resource planning for the ToolConnect business.
• Champion continuous improvement, change leadership, and effective communication across the team.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in business, marketing, management, or a related field, or equivalent combination of education and experience.
• A minimum of 8 years’ experience in Sales or Business development, including Sales Leadership experience.
• Experience leading and developing customer-facing commercial teams, including quota-carrying sellers and/or customer success professionals.
• Demonstrated success executing sales strategies that drive revenue growth, customer acquisition, and retention.
• Strong leadership, coaching, and performance management skills with the ability to motivate teams and develop talent.
• Experience with pipeline management, forecasting, CRM discipline, and sales performance metrics.
• Strong cross-functional collaboration skills and the ability to work effectively across sales, marketing, product, operations, and customer experience teams.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Strong analytical and problem-solving skills with the ability to translate data into action.
• Ability to operate effectively in a fast-paced, evolving, and technology-enabled business environment.
• Preferred: experience in SaaS, connected products, construction technology, jobsite technology, or subscription-based business models.
• Preferred: experience supporting commercial growth for digital solutions, software-enabled products, or connected tool ecosystems.
• Preferred: experience working with enterprise, channel, or mid-market customers in construction, industrial, or related sectors.
• Travel requirements – 40% Travel Required.

Benefits

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.
• Career paths aren’t linear here; being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
• Access to a wealth of learning resources, including our digital learning portal.
• Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.