[Hiring] Senior PreSales Consultant @Provenir Inc

Role Description

Provenir is seeking a Senior PreSales Consultant who is a customer-facing technologist and who will partner with the company’s commercial teams to sell Provenir’s latest Agentic AI platform. The role of this consultant is to understand the customer’s business challenges and use expert knowledge of the platform from a business and technical perspective to deliver a compelling proposition with strong emphasis on the value that can be delivered. In this role, you will establish yourself as a ‘go-to’ expert both internally and externally.

This role reports directly to the Chief Commercial Officer and plays a critical role in influencing new revenue growth for our latest platform by shaping solution strategies, enhancing win rates, and accelerating sales cycles. The Senior PreSales Consultant will partner closely with Sales, Product, Marketing, Professional Services, and Data Science teams.

Qualifications

• Proven track record of experience supporting and collaborating with sales teams, product, professional service, ideally within a software vendor or consulting environment
• Current experience in Fraud, Financial Crime preferably financial services
• Bachelor’s degree in Business, Computer Science, or a related discipline
• Proven ability to collaborate, build trust, and maintain strong relationships with both internal and external stakeholders
• Excellent planning and organizational skills; able to manage priorities across multiple workstreams
• Strong documentation and communication skills with a sharp attention to detail
• Proficient in university-level writing, editing, and proofreading
• Self-motivated team player who can also work independently
• Demonstrates intellectual curiosity and eagerness to learn

Requirements

• Conduct customer discovery to elicit needs, issues, and pain points
• Create compelling story-telling (and technical) demonstrations and presentations of the Provenir offering to address the customer’s challenges
• Articulate the benefits and the potential value of the proposed solution to the customer
• Support the sales cycle as required in addition to the above; for example, through Q&A sessions and workshops
• Contribute to answering customer RFPs; responsible for the business and technical content of the response, by adapting boilerplate responses, writing others, and coordinating appropriate subject matter experts company-wide
• Conduct design and architecture workshops with prospective clients to collaboratively define solution blueprints that meet business and technical objectives
• Collaborate closely with Professional Services on alignment of proposed solution and implementation strategy
• Partner with internal Data Science teams to align client needs with Provenir’s advanced analytics capabilities, including AI/ML modeling strategies and outcomes
• Develop and maintain demonstration environments tailored to client industry use cases, including configuration of Provenir’s platform based on discovery findings
• Deliver and support webinars, conferences, and speaking engagements on behalf of Provenir, representing thought leadership in fraud, and financial crime
• Demonstrate leadership in guiding clients on the value and differentiation of Provenir’s platform and ecosystem offerings
• Collaborate with sales and other relevant internal stakeholders to address prospect objections or cover functional gaps, to ensure a balanced commercial decision can be made and all internal impacts are assessed
• Document the sales process artifacts, including customer needs and potential solution options - as discussed with the customer – to ensure a smooth transition to the Professional Services delivery organization
• Share developed content and documentation with other global members of the PreSales team and the wider Provenir team for continuing education, demonstration, and process improvement
• Contribute to internal enablement sessions including new starter onboarding sessions, lunch-and-learns, etc.
• Work closely with the Product Managers to ensure learnings and insights from customer interactions are fed back and incorporated in roadmaps to ensure the continued relevance of our solutions in the market

Benefits

• Comprehensive health and wellness plans
• Paid time off and company holidays
• Flexible and remote-friendly opportunities
• Maternity/paternity leave