[Hiring] Senior Pre-sales Solutions Engineer @Shure

Role Description

The Senior Solutions Engineer is an integral member of our B2B customer account team, specializing in applying Shure's innovative professional audio solutions to address client needs. This role is responsible for generating demand through:

• Prospecting
• Qualifying
• Educating
• Proposing tailored solutions that support our clients’ evolving requirements

Success in this position requires strong communication and teamwork, foundational technical knowledge of professional audio, experience in relationship-based sales, and a commitment to achieving business growth objectives. This is a growth-oriented position focused on:

• Developing technical and customer-facing skills
• Actively supporting senior team members
• Building expertise in professional audio solutions through hands-on experience and continuous learning

This person will need to live and/or relocate to the Lititz, PA area.

Qualifications

• Bachelor’s degree in Engineering, Marketing, Communications, or a related field
• 5 or more years of experience using skills as a seasoned, experienced professional with a comprehensive technical knowledge of audio principles and products
• Experience providing audio technical support, audio design, and audio equipment set-up
• Background or experience with 1-2 of the following: touring production, theater production, integration, conferencing, broadcasting, or networking
• Understanding of industry practices and/or company policies and procedures
• Excellent communication and presentation skills
• Enjoy meeting and dealing with new people
• Knowledge of Frequency Coordination and wireless audio systems
• Expert troubleshooting skills
• Ability to learn new technologies
• Ability to handle multiple assignments, work independently, and see projects through to successful completion
• Detail-oriented, well-organized, and good time management skills
• Applicants must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas

Requirements

• Lead Generation: Develop and implement strategies to generate leads through various channels, including webinars, social media, and industry events
• Market Research: Stay updated on industry trends, competitor activities, and customer needs to refine prospecting approaches
• Qualify projects and determine their potential readiness to benefit from Shure’s solutions
• Customer Needs Analysis: Understand and document customer business challenges and needs through active listening and strategic questioning
• Product Education: Educate prospects about Shure's products and solutions, demonstrating how our offerings can address their pro audio requirements effectively
• Solution Proposal: Develop tailored proposals that clearly outline the benefits and value of Shure’s pro audio solutions for each customer
• Sales Targets: Meet or exceed assigned sales targets and KPIs through effective management of the sales cycle (Opportunity tracking in Salesforce)
• Team Collaboration: Work closely with the sales team, marketing department, customer success, and technical experts to ensure cohesive and comprehensive customer experiences
• Reporting: Maintain accurate and up-to-date records of prospect interactions, sales activities, and performance metrics using Salesforce CRM tools
• Represent Shure at industry events and conferences
• Support customized end-user engagement activations

Benefits

• Comprehensive healthcare
• Mental health and retirement savings plans
• Generous paid time off programs
• Employee discounts
• Professional development opportunities
• Work-life balance initiatives
• Employee recognition programs
• Volunteering/community involvement opportunities