[Hiring] Senior Inside Sales Account Manager @Kemper

Role Description

The Senior Inside Sales Account Manager will be primarily responsible for the skill development of the Inside Sales team to achieve new business quota. Additional responsibilities include coordinating with the Regional Sales Director/Manager to ensure the daily operations of Inside Sales Executives are executed at a quality rate.

• Lead the on-boarding & mentoring of new Inside Sales Executives to hit new business quota.
• Manage assigned agents to achieve new business quota each month.
• Obtain commitment from agency which coincides with achieving new business quota.
• Execute outbound calls (20-50/day).
• Act as company leader and liaison between agency and company personnel to identify and resolve issues that detract from profitable growth and positive company and agency perception.
• Manage and support Sales Executives with weekly or monthly performance reports, team meetings, and call reports.
• Timely update of the CRM database and submission of qualified new agency appointments with all required documentation.
• Timely and detailed submission of monthly territory report and competitor worksheet.
• Proper documentation for agency terminations.
• Train agents on company underwriting guidelines, procedures, programs, website, and web rater.
• Educate agency on who to contact with questions.
• Manage and match the agency to the products offered.
• Occasional field travel to visit agents (once/year).
• Attend periodic sales and education meetings as provided by the company.
• Seek assistance and advice from Manager for career development and career path.
• Attend and participate in industry-related classes which further job proficiency.
• Effectively learn and execute the sales processes taught by the company and be accountable to performance objectives.
• Participate in agent functions and trade shows/conventions.

Qualifications

• College degree preferred.
• 5+ years of Inside Sales experience.
• 2 years of Industry experience.
• Demonstrates effective and diplomatic oral and written communication skills.
• Must be flexible in nature and a highly motivated self-starter.
• Basic ability to operate a computer (PC) is necessary including Word, Excel, and PowerPoint.
• Should demonstrate time management skills.
• Should be a logical problem solver.
• Possible interest in career growth to outside sales (could require future relocation).
• Comfort level of interpreting statistical data from company reports is also necessary.
• Sponsorship is not accepted for this opportunity.

Company Description

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.