[Hiring] Sales Account Manager @Rigaku

Role Description

Join Rigaku in shaping a better world through new perspectives! Rigaku is seeking a strategic and customer-focused Sales Account Manager (SAM) to drive growth within key semiconductor accounts and foster strong, long-term customer partnerships.

As the primary point of contact for assigned customers, you will orchestrate customer interactions, account strategy, and business development activities while serving as a trusted advisor to key stakeholders across the organization.

In this role, you will work closely with customers and cross-functional teams to identify new business opportunities, support commercial activities, align customer and Rigaku roadmaps, and drive annual sales performance. Success in this position requires the ability to build strong relationships, navigate complex customer organizations, and collaborate across regional and global teams to achieve shared business objectives.

Qualifications

• Master's degree or PhD preferred in Physics, Chemistry, Engineering, or a related technical discipline.
• 5+ years of experience in capital equipment field applications, marketing, account management, or business development within the semiconductor industry.
• Semiconductor X-ray and related metrology experience required.
• Proven track record of managing and growing strategic accounts.
• Experience working with cross-functional teams, including Applications, Service, Product Management, and Customer Procurement.
• Experience closing complex, solution-oriented opportunities.
• Experience negotiating contract terms and conditions, identifying and mitigating risk, and ensuring customer satisfaction.
• Demonstrated consultative selling and business development skills, with the ability to align customer needs with solutions that drive sales growth and successful outcomes.
• Willingness to travel domestically and internationally as required to meet business needs.

Requirements

• Proficiency with Salesforce for managing customer information, opportunity pipelines, and account forecasting.
• Experience using CRM platforms, presentation tools, and other sales enablement tools.

Benefits

• Comprehensive benefits package, including medical, dental, vision, short- and long-term disability insurance, life insurance, Section 125 flexible spending accounts, and a 401(k) plan with company match.