Role Description
Salon Business Consultant is a consulting and relationship-building solution specialist role, covering and growing a territory in and around Reno, Fallon, South Lake Tahoe, Sparks Nevada (NV), also Susanville California (CA).
Essential Function:
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The Distributor Sales Consultant is responsible for an assigned territory of customers to help grow their salons' overall sales.
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Responsible for meeting and achieving assigned sales goals by utilizing manufacturer education and sales resources.
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Sales should be expanded through opening new doors and selling approved beauty products while introducing new products and concepts.
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Actively use all forms of social media to serve salons, barbers, spas, schools, and any licensed beauty professional.
Primary Duties:
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Identify key accounts within territory and establish an efficient route to grow and develop existing customers while seeking new partnerships.
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Demonstrate and assist customers in developing, planning, implementing, monitoring, and tracking results of all in-salon promotions, programs, and concepts.
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Determine customersβ needs and offer products and services to meet those needs.
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Communicate all sales initiatives through partnering with vendors to achieve corporate sales goals on a monthly, quarterly, and annual basis.
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Acknowledge and respond to all email, text, and phone communication in a timely manner (24 Hours).
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Analyze accounts to decide what brand support, education, and promotions are needed to grow within that salon.
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Call on customers in person to execute established sales goals.
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Comply with established procedures regarding the processing of returns, including pick-up and completing required documents.
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Work with all areas of business, customer service, accounts receivable, IT, and any other necessary business function.
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Actively prospect for new customers through cold calling, social media, and other digital outlets.
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Manage all administrative aspects of the role, including daily order entry and regular maintenance of customer information in salesforce.com.
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Attract and retain salon clientele by utilizing social media for communication, promotion, education, and product knowledge.
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Conduct effective in-person and virtual product knowledge classes.
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Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans, and any assistance needed.
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Be a subject matter expert on utilizing digital platforms & social media to grow the business.
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Attend all meetings, functions, and events and maintain regular contact as established by the Company or Supervisor.
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Must be available to attend shows, participate in setup and dismantling of displays, and perform other physical activities as required.
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Support all new initiatives with a growth mindset while fostering change management throughout the team.
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Exhibit a desire to learn and grow, striving for continuous improvement while owning personal development.
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Schedule and attend business development days (BDD) to increase product knowledge and develop professional vendor relationships.
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Remain agile to changes in the market while building industry knowledge and intuition to react to a competitive market.
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Create an organized work environment and workflow to efficiently service customers.
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Demonstrate SBH Culture Values and adhere to the company code of ethics and behavior.
Qualifications
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High school diploma or equivalent certification.
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Minimum of (1) year demonstrated outside sales experience or beauty industry experience with emphasis on consultative selling.
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Must live within the assigned territory.
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Working knowledge of inventory control systems and visual merchandising is strongly preferred.
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Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram, and other social media platforms.
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Excellent computer skills, knowledge of salesforce.com, Outlook, PDF Expert, and Oracle.
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Ability to build an online community and create social connections using search engines and other internet tools.
Requirements
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This position requires travel on a local level within the territory.
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Attendance at shows, conventions, and educational events may include overnight travel and/or some weekend nights.
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Ability to work in a constant state of alertness and a safe manner.
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Frequent and sometimes prolonged periods of driving are necessary for this role.
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Committed to working scheduled hours with flexibility to work additional hours based on changing business needs.
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Strong time management and organization skills with the ability to manage multiple projects at once.
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Ability to present a professional business image and interact positively with the public.
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Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization.
Benefits
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Uncapped Commission.
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Full-time career opportunity.
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Vehicle reimbursement plan.
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Full benefits.