[Hiring] SalesOps & Business Analytics Specialist @24-MAG

Role Description

We are sharing a full-time opportunity for an experienced SalesOps & Business Analytics Specialist with strong expertise in sales operations, CRM administration, business intelligence, forecasting, pipeline management, and data-driven decision-making to strengthen the systems and analytics behind a growing revenue organisation.

The role will work closely with sales operations leadership to improve CRM processes, pipeline visibility, forecasting, reporting, and analytical decision-making. The ideal candidate combines strong operational judgement with hands-on analytical skills and the ability to translate complex data into clear recommendations for business stakeholders.

Key Responsibilities

• CRM Operations & Optimisation
  • Support and improve day-to-day CRM operations
  • Maintain high standards for CRM data hygiene and consistency
  • Build and optimise workflows, automations, and reporting structures
  • Provide operational support to CRM users and revenue teams
  • Help improve adoption of new CRM processes, pipelines, and tools
• Pipeline Management & Forecasting
  • Maintain pipeline quality across sales stages and reporting periods
  • Support weekly, monthly, and quarterly forecasting processes
  • Analyse historical performance and predictive signals to improve forecast quality
  • Identify gaps, risks, and inconsistencies within revenue pipelines
  • Help establish scalable forecasting and pipeline-management processes
• Business Intelligence & Performance Reporting
  • Build and enhance dashboards covering pipeline health, conversion, seller productivity, and quota attainment
  • Develop clear performance reporting for sales leadership and cross-functional stakeholders
  • Monitor key revenue and operational metrics
  • Improve visibility into sales trends and business performance
  • Translate complex data into accessible business insights
• Data Analysis & Modelling
  • Analyse sales trends, funnels, conversion rates, and cohort performance
  • Identify growth opportunities, operational bottlenecks, and performance gaps
  • Support forecasting models using historical data and predictive indicators
  • Perform ad hoc analysis across incentives, lead generation, KPIs, and recruitment funnels
  • Use quantitative analysis to support high-impact business decisions
• Cross-Functional Analytics & Business Support
  • Partner with sales, marketing, customer success, recruitment, and business operations teams where relevant
  • Translate analytical findings into clear recommendations and business narratives
  • Present insights effectively to technical and non-technical stakeholders
  • Support implementation of new sales technologies and operating processes
  • Work independently on ambiguous analytical problems without predefined solutions

Qualifications

• 2–4+ years of experience in Sales Operations, Revenue Operations, Business Analytics, or a closely related role
• Hands-on experience administering or optimising a modern CRM platform
• Strong HubSpot experience is preferred
• Experience building CRM reports, dashboards, and automated workflows
• Advanced Excel or Google Sheets skills
• Experience with SQL and/or business intelligence tools such as Tableau, Looker, or Power BI is strongly preferred
• Strong understanding of pipeline management, forecasting, and sales performance metrics
• Ability to connect operational and analytical metrics to revenue outcomes
• Strong business judgement and problem-solving ability
• Excellent written and verbal communication skills
• Comfortable presenting analytical insights to non-technical stakeholders
• Able to operate effectively in fast-moving environments with evolving priorities
• Advanced HubSpot proficiency or certification is advantageous
• Experience with predictive analytics, statistical modelling, quotas, incentives, or KPI analysis is beneficial
• Exposure to analytics across Marketing, Customer Success, Recruitment, or broader Business Operations is a plus

Engagement Details

• Full-time engagement
• Fully remote
• Base salary: $100,000–$140,000/year
• Role will involve CRM operations, sales analytics, pipeline management, forecasting, dashboard development, and business intelligence
• Strong collaboration with sales operations leadership and cross-functional stakeholders is central to the role
• Experience with HubSpot, SQL, BI tooling, and advanced spreadsheet analysis is particularly relevant
• Analytical priorities and operational responsibilities may evolve as revenue systems and business needs develop