[Hiring] Sales Operations Associate @Future Publishing

Role Description

Reporting to the Senior Director, B2B Operations, the Sales Associate will:

• Use Salesforce and Google Sheets to create, process, and maintain sales contracts and orders.
• Manage pre-sale advertising inventory for multi-channel digital campaigns.
• Ensure all sales orders meet contracting, approval, payment term, and credit control standards.
• Coordinate with accounting to resolve client delivery questions, billing changes, and revenue queries.
• Manage the month-end close process for designated account teams in collaboration with delivery units.
• Build sales intelligence reports for forecasting, commercial analysis, and strategic business projects.

Qualifications

• Experience managing sales operations, order processing, or commercial billing workflows.
• Proficiency using Salesforce, Google Workspace, Google Sheets, Microsoft Excel, and Slack.
• Strong data accuracy skills with an ability to maintain clean sales contract records.
• Demonstrated ability to resolve billing queries and coordinate cross-functional revenue workflows.
• Strong written communication skills to deliver clear updates to internal and external partners.
• A relevant degree or equivalent practical business experience.
• Experience in sales operations, order management, or commercial contract administration.
• Proficiency with Salesforce CRM software and Microsoft Excel or Google Sheets.
• Ability to work remotely within the United States.

Benefits

• Medical, dental, and vision coverage
• 401k plus a company match
• Uncapped leave
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Well-being support with access to our Colleague Assistant Programs
• Opportunity to purchase shares in Future with our Share Incentive Plan
• The expected range for this role is $40,000 - $56,000 with opportunities for bonus and commission

Company Description

We create trusted, expert content that helps millions of people discover more about the things they love, need and care about. From technology, gaming and entertainment to fashion, lifestyle, sport, finance and beyond, our specialist brands connect people with their passions every day.

Future B2B delivers an unparalleled client experience across newsletters, digital advertising, lead generation, webinars, and live events. Through well-known specialist brands, we connect major companies with highly engaged professional audiences.

At Future, we’re working to attract, retain and foster diverse talent, educate our colleagues in the importance of diversity, and review our internal processes so that they remain as free from bias as possible.