[Hiring] Salesforce Change & Adoption Lead @Vitaver and Associates

Role Description

The Salesforce Change & Adoption Lead will be responsible for:

• Conducting change impact, stakeholder, audience, and readiness assessments
• Validating current- and future-state processes and workflows
• Developing role-based training, job aids, eLearning, simulations, videos, and procedure manuals
• Configuring, testing, implementing, and supporting Salesforce, including user training and support
• Developing, testing, and grounding AI assistants and agents, including prompt engineering and knowledge grounding
• Managing SharePoint and Microsoft 365 knowledge management
• Leading UAT, pilots, deployment, Hypercare, and sustainment, and measuring training, readiness, and adoption

Qualifications

• Experience with change management and training delivery
• Experience with Salesforce administration
• Experience with AI assistants and agents, including Microsoft Copilot and prompt design
• Experience with process mapping and change-impact assessment
• Experience with training design, job aids, and facilitation
• Experience with communications and stakeholder engagement
• Experience with adoption and readiness measurement
• Salesforce certification or demonstrated equivalent proficiency

Requirements

• Experience with utility or field-operations environments (preferred)
• Experience with Microsoft 365 and SharePoint (preferred)
• Experience with Agile and project delivery (preferred)
• Experience with process documentation (preferred)

Benefits

• Gain experience with one of the world's largest solar and wind energy providers
• Work with a great team of professionals and learn newest technologies and approaches
• Enjoy our Client’s wonderful campus with top-notch facilities for work and recreation
• Benefit from multiple projects extensions
• Receive support and advice from Vitaver consultants who are already working at our Client’s site
• Get extra cash by participating in Vitaver Successful Completion Bonus Program
• Always get paid in full and on time