[Hiring] Sales Team Lead @Intellipet

Role Description

Lead a remote outbound call center sales team serving customers seeking service-animal and emotional-support-animal related products and services. This is a working sales leadership role focused on coaching, performance management, accountability, and consistent execution against revenue and KPI targets.

Qualifications

• 3+ years of outbound call center sales experience with formal or substantial leadership responsibility
• Demonstrated success coaching sales representatives to improve measurable performance
• Experience managing individual and team KPIs, quotas, conversion, productivity, or quality metrics
• Ability to address performance gaps directly, set expectations, and follow through on accountability
• Strong sales judgment, objection-handling knowledge, and credibility with frontline sellers
• Open availability across operating hours: Monday–Sunday, 7 AM–11 PM CST

Requirements

• Lead, coach, and develop a remote outbound sales team
• Monitor sales performance and identify coaching priorities
• Conduct call reviews, roleplays, and targeted feedback
• Set clear expectations and manage performance gaps
• Support escalations and reinforce sales standards
• Partner with management on goals and process improvement
• Maintain team accountability for policies and performance

Benefits

• Fully remote leadership opportunity
• Direct influence on sales performance and agent development
• Health, dental, vision, life, and disability insurance
• 401(k) match and paid time off

Hiring Process

Applicants complete a short online assessment through TestGorilla before interview consideration. Candidates who advance should be prepared to discuss specific coaching interventions, performance-management decisions, sales results, and leadership judgment.