[Hiring] Sales & Service Solutions Consultant @Total Industries

Role Description

As a Sales and Service Solutions Consultant for Total Industries, you will serve as the primary customer contact within your assigned territory, responsible for identifying, developing, and growing customer relationships through the sale of material handling equipment, service programs, rentals, training, and other solutions across the Total Industries portfolio. You will prospect new business opportunities while managing and expanding existing customer accounts to increase market penetration, customer satisfaction, and long-term profitability.

As a trusted advisor, you will conduct customer needs assessments, analyze equipment and operational requirements, provide recommendations and proposals, coordinate equipment demonstrations, and present tailored solutions that improve customer productivity and business outcomes. You will work closely with Equipment Sales peers, Service Advisors, Technicians, Parts, Rental, Operations, and Accounting teams to ensure seamless customer experience and deliver exceptional service throughout the customer lifecycle.

The successful candidate will possess a passion for developing new business, a commitment to building lasting customer relationships, and the ability to provide consultative solutions that meet customer needs while achieving individual sales and market share objectives.

Qualifications

• Sales or customer service experience within the material handling industry.
• Bachelor's Degree.
• Forklift Operator Certification.
• Experience selling service agreements, maintenance programs, industrial equipment, rentals, or related solutions.
• Knowledge of warehouse operations, material handling applications, and industrial equipment.
• Toyota industry certifications or similar sales certifications.

Requirements

• 4-year degree or equivalent combination of education and work experience.
• 2+ years progressive experience in material handling, industrial equipment, service sales, equipment sales, or related B2B sales environment.
• 3+ years of cold-calling, prospecting, and territory development experience.
• 3+ years of CRM experience with demonstrated pipeline management skills.
• Strong customer service, relationship-building, and account management experience.
• Ability to communicate effectively with employees, vendors, and customers.
• Ability to speak, read, and write English.
• Ability to work independently, manage priorities, and exercise sound business judgment in a fast-paced environment.
• Professional appearance and demeanor.
• Ability to speak with confidence and professionalism.
• Ability to use Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint.
• Reliable personal vehicle and/or willingness to participate in company leased vehicle program.
• Willingness to invest time in continuing education, sales development, product knowledge, and professional growth.
• Demonstrated ability to act consistently with company values.
• Qualified DMV record, background check, and drug screening.

Company Description