Role Description
We're looking for a proactive and customer-focused Inside Sales Representative to drive revenue growth by managing existing customer relationships while identifying new sales opportunities. This is a consultative sales role where you'll maintain ongoing communication with customers, prepare quotations, identify upselling and cross-selling opportunities, and coordinate closely with internal teams to ensure successful project execution. The ideal candidate enjoys building long-term relationships, solving customer challenges, and delivering exceptional service in a fast-paced environment.
What You'll Do
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Customer Relationship Management
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Manage a portfolio of existing customer accounts.
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Build long-term relationships through proactive communication and outstanding service.
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Understand customer needs and recommend tailored solutions.
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Maintain regular follow-ups to strengthen customer loyalty.
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Sales Growth & Business Development
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Identify opportunities for upselling and cross-selling.
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Prepare accurate quotations and follow up to maximize conversion rates.
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Develop new business opportunities within existing accounts.
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Achieve individual sales and revenue goals.
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Account Coordination
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Coordinate customer orders, project updates, and delivery timelines.
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Collaborate with internal departments to ensure seamless project execution.
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Maintain accurate CRM records and customer information.
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Provide regular sales pipeline and forecast updates.
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Customer Service Excellence
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Respond promptly to customer inquiries.
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Resolve issues professionally and efficiently.
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Deliver an exceptional customer experience throughout the sales cycle.
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Build trust through consistent communication and reliable follow-through.
Qualifications
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Previous experience in Inside Sales, Account Management, Customer Success, or B2B Sales.
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Strong customer service and relationship-building skills.
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Excellent communication and negotiation abilities.
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Experience preparing quotations and managing customer accounts.
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Strong organizational and multitasking skills.
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Ability to work independently in a remote environment.
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Proficiency with CRM systems and Microsoft Office or Google Workspace.
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Advanced English communication skills (B2+/C1).
Requirements
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Experience within electrical equipment, industrial products, manufacturing, engineering, or distribution industries.
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Knowledge of transformers, switchgear, power distribution equipment, or related electrical products.
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Background in technical or engineering sales.
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Experience supporting commercial or industrial customers.
Benefits
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Fully remote opportunity.
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Competitive base salary with performance-based earning potential.
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Join a growing organization serving critical infrastructure and industrial markets.
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Work with innovative electrical power distribution solutions.
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Collaborative and supportive team environment.
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Long-term career growth opportunities.
Important Notes
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Applications may receive priority consideration if candidates have experience selling electrical equipment, industrial products, or technical solutions.
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Have managed commercial or industrial customer accounts.
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Demonstrate strong consultative selling skills.
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Possess excellent English communication abilities.
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Enjoy building long-term customer relationships.