[Hiring] Sales Representative @Porch Group

Role Description

The future is bright for the Porch Group, and we’d love for you to be a part of it as a Sales Representative. In this role, the Warranty Specialists will call existing, previous, and potential customers shopping for a home warranty that will cover the repair or replacement of homeowners' most vital home systems and appliances, as well as customers who have received a flyer, email, or postcard with a micro-warranty promotion.

• Upsell additional services to existing customers.
• Re-activate previously canceled warranty accounts by addressing cancellation reasons and offering a more affordable warranty option.
• Re-engage previously interested customers or customers actively shopping for a warranty by presenting a more affordable warranty solution.
• Receive inbound calls, request the customer’s reference number, and upsell micro-warranty products.
• Manage and document the sales process in our CRM tool.
• Make outbound calls from our calling queue.
• Evaluate consumer’s financial needs and identify where our services can help.
• Use a script to help guide each call and sell our service.

Qualifications

• At least 2 years of sales experience selling products/services over the phone or face-to-face.
• Previous experience selling home warranties or auto warranties is a plus.
• Strong verbal and written communication skills (English language proficiency).
• Ability to work independently in a multi-step sales process and follow up with warm leads via phone or email.
• Familiarity with CRM tools like Salesforce.
• Proficiency in Microsoft Office Suite.

Requirements

• A quiet space to work.
• An internet connection of at least 30 Mbps download | 10 Mbps upload.

Benefits

• Monthly salary: COP 4,000,000.00.
• Monthly incentive bonus: COP 810,000.00 target, variable based on individual performance.
• You will be eligible to receive sales incentives, subject to program guidelines and approvals.