Role Description
We are seeking a self-driven, energetic, tenacious Business Development Associate for our B2B Flowerbuyer.com business, an online auction-based flower-buying site. You will help grow and develop a portfolio of business with the backing of our "top of the line" product, industry-wide low prices, in-house flower and logistics experts, and customer service gurus.
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Establish a high level of rapport and trust with the Teleflora (and non-Teleflora) florists.
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Call upon and develop a relationship with key retail Florists via phone calls and Microsoft Team meetings to introduce them to our products and the significant savings available to them with the ongoing use of our products.
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Work with internal departments/resources to provide custom products/solutions to Top Accounts that have the potential to bring significant volume to your portfolio.
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Utilize appropriate order entry, call tracking, and contact management software.
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Participate in sales, product and process training as required.
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Meet and exceed the daily expectation of time on telephone selling to the florist.
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Additional duties as assigned.
Qualifications
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Proven track record of entering a new industry and building a book of business.
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Ability to close and manage relationships over phone.
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Successful track record of new lead generation and ability to overcome customer objections.
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Customer-obsessed mindset.
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Strong time management, communication, and execution skills required.
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Ability to multi-task in a fast-paced, constantly changing environment.
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Must display a strong desire to achieve and maintain high levels of both internal and external customer satisfaction.
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Hardworking, creative, open-minded, and driven demeanor with a "can do attitude".
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PC literacy required: Outlook, Excel, Word, PowerPoint, and Microsoft Teams.
Requirements
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High school diploma or equivalent required, Bachelor's degree preferred.
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2-3 years of sales experience; floral industry experience is a plus.
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Experience with outbound sales, customer relationship management or account development preferred.
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Experience with prospecting, customer retention, objection handling and reactivating inactive customers is a plus.
Benefits
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Access to top-notch medical coverage, comprehensive vision and dental plans, and a 401k with match eligibility.
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24/7 online physician consultations.
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Virtual mental health resources.
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Life coaching.
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Engaging employee community groups.
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Cash rewards for healthy habits and fitness reimbursements.
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Library of on-demand fitness videos.
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Career Advancement Opportunities with clear paths for career progression and internal mobility.
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Focused Learning and Development with extensive resources like People Manager and leadership training.
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Empowering Mentorship Program to connect with colleagues and share goals.
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Continuous Improvement Training that empowers all employees to learn and implement positive change.
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Opportunities to make a difference with Wonderful Giving, allowing you to allocate company-provided funds to charities.