Sales Ops Support Lead
@Artech
[Hiring] Sales Ops Support Lead @Artech
YDay - Artech is hiring a remote Sales Ops Support Lead. 💸 Salary: 70-75 per hour 📍Location: PST (UTC-8)
Role Description
Looking for 7+ Years of experience in handling client tickets from Sales Ops team, including:
- Sales Cloud CRM functionality
- Data Load
- Account Merging
- Access Issues
- Territory Mapping
- New data load
- Documentation updates (SOPs and Runbooks)
Responsibilities include:
- Reporting on tickets daily/monthly, monitoring SLA adherence
- Ensuring tickets close to SLA are prioritized
- Helping team unblock issues if impeding resolution of tickets
- Working with multiple stakeholders across client and IT
Qualifications
- Strong & Clear communication skills - Will be interacting directly with client business users
- Sales Ops support, understanding of Sales Ops processes
- Sales Cloud
- Knowledge of Salesforce Case Management and Service Now
- Ticket Triage, Problem Solving
Company Description
More sales support specialist jobs
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Be aware of the location restriction for this remote position: PST (UTC-8) |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. | ️
