[Hiring] Sales Operations Leader @Cisco

Role Description

As a Leader of Sales Operations, you will act as a trusted advisor to sales leaders on Go-To-Market (GTM) strategy and decisions, including:

• Sales coverage
• Capacity
• Plays
• Tactics across all teams

You will support annual planning, including:

• Territory design
• Quota setting for a division of the Americas sales organization

By streamlining the end-to-end sales process, you will:

• Eliminate bottlenecks
• Increase productivity using AI, automation, Salesforce, and reporting systems

You will build and maintain dashboards in Salesforce and other Business Intelligence (BI) tools to:

• Analyze sales performance metrics
• Assess pipeline health
• Evaluate forecast accuracy

Additionally, you will:

• Own the end-to-end management of the sales forecasting process
• Establish a strong operating cadence for operational excellence
• Work closely with cross-functional teams to ensure alignment on strategy, revenue architecture, and change management initiatives

As a people leader, you will also provide mentorship and foster a collaborative environment for your team.

Qualifications

• 5 years of experience in Sales Operations, Business Operations, or a related function
• Bachelor’s degree in Business, Marketing, or equivalent practical experience
• Experience utilizing CRM software (such as Salesforce), spreadsheet applications, and Business Intelligence tools (such as Tableau) for reporting and analysis
• Experience analyzing complex data sets, interpreting performance metrics, and translating insights into actionable business strategies
• Experience managing multiple projects, prioritizing tasks, and presenting findings to technical and non-technical audiences

Requirements

• Experience leading and mentoring a team of sales operations professionals
• Demonstrated ability to drive change management initiatives within a large sales organization
• Experience designing and implementing revenue architecture and strategic planning frameworks
• Advanced knowledge of sales forecasting methodologies, quota setting, and territory design optimization
• Proven track record of fostering cross-functional collaboration to achieve operational excellence

Benefits

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year for non-exempt employees
• Flexible vacation time off program for exempt employees
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Optional 10 paid days per full calendar year to volunteer