[Hiring] Sales Operations & Business Analytics Specialist @YO AI Labs

Role Description

We are seeking a Sales Operations & Business Analytics Specialist to improve CRM operations, pipeline visibility, forecasting, and business reporting. The role focuses on turning sales data into actionable insights and scalable processes.

Key Responsibilities

• Manage and optimize CRM operations, data quality, workflows, and reporting.
• Monitor sales pipelines and support forecasting.
• Build dashboards and analyze sales performance, conversion, and quota attainment.
• Develop forecasting models using historical and predictive data.
• Support sales tools, processes, and CRM improvements.
• Provide data-driven recommendations to leadership and cross-functional teams.
• Conduct ad hoc analysis for KPIs, incentives, lead generation, and business operations.

Qualifications

• 2–4+ years in Sales Operations, Revenue Operations, Business Analytics, or related roles.
• Experience with CRM platforms; HubSpot preferred.
• Strong Excel/Google Sheets skills.
• Experience with SQL and/or BI tools such as Tableau, Looker, or Power BI.
• Knowledge of forecasting, data modeling, and sales analytics.
• Strong communication, analytical, and problem-solving skills.

Requirements

• Advanced HubSpot proficiency/certification preferred.
• Experience with predictive analytics, forecasting, quotas, incentives, or KPI analysis.
• Cross-functional analytics experience.