[Hiring] Sales Operations & Business Analytics Specialist @the Opportunity

Role Description

We are seeking a Sales Operations & Business Analytics Specialist to strengthen the systems, data, and insights supporting a growing revenue organization. Working closely with the Sales Operations Senior Lead, you will improve CRM operations, pipeline visibility, forecasting, and reporting, while using data to answer high-impact business questions. The role is suited to someone who enjoys turning complex data into clear insights and building scalable processes in a fast-moving environment.

• Support and improve CRM operations, including data hygiene, workflow automation, reporting, and user support.
• Maintain pipeline quality and support weekly, monthly, and quarterly forecasting.
• Build and enhance dashboards and performance reporting across pipeline health, conversion, seller productivity, and quota attainment.
• Analyze sales trends, funnels, conversion rates, and cohort performance to identify opportunities and performance gaps.
• Help improve forecasting models using historical data and predictive signals.
• Support the implementation and adoption of new sales tools, CRM pipelines, and processes.
• Translate analysis into clear recommendations and business narratives for leadership and cross-functional stakeholders.
• Tackle ad hoc analytical problems across areas such as incentive modeling, lead generation, KPIs, and recruitment funnels.

Qualifications

• 2–4+ years of experience in Sales Operations, Revenue Operations, Business Analytics, or a related role.
• Hands-on experience with a modern CRM platform; HubSpot is preferred.
• Experience building CRM reports, dashboards, and workflows.
• Advanced proficiency with Excel or Google Sheets.
• Experience with SQL and/or BI tools such as Tableau, Looker, or Power BI is strongly preferred.
• Strong business judgment and the ability to connect data and operational metrics to revenue impact and business decisions.
• Strong written and verbal communication skills, including the ability to present insights to non-technical stakeholders.
• Comfortable working with ambiguity, evolving priorities, and problems without predefined solutions.

Requirements

• Advanced HubSpot proficiency or certification.
• Experience with forecasting, predictive analytics, or statistical modeling.
• Experience with sales incentives, quotas, or KPI analysis.
• Exposure to cross-functional analytics across Marketing, Customer Success, Recruitment, or Business Operations.

Benefits

• Base salary: $100,000–$140,000/year.
• Eligibility for equity compensation.
• Potential for performance-based bonuses, subject to role and company policies.
• Benefits include up to 100% reimbursement for health-insurance premiums, paid time off, a 401(k) plan with company match, and additional benefits.
• Remote-first work environment.

Equal Opportunity

All qualified applicants will be considered without regard to legally protected characteristics. Reasonable accommodations are available during the application process.

Skills

• Data analytics & business intelligence
• CRM administration & optimization
• Sales operations & pipeline management
• Forecasting & data modeling