Role Description
The role is an Individual Contributor role and expected to lead and own complex bids across geos that reports into the Head of BFS – Presales and Solutions.
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Achievement of quarterly revenue target
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Prospect to order conversion %
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Quality of deliverables (proposal response, due diligence reports)
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Internal stakeholder / external customer feedback
Active involvement and ownership in the ‘lead to closure’ cycle for BPO IFS opportunities by leading the following activities:
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RFx / Bid response
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Create pro-active proposals for clients in discussion with sales teams
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Coordination with all stakeholders (sales, solutions, operations, pricing, transition, technology, facilities, Hexaware Technologies et al) to ensure timely and high-quality proposal submission
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Present proposed solutions to end clients
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Manage client visits at Hexaware centers during lead to closure cycle
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Lead right sourcing opportunity due diligence exercises at client locations
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Single point of contact for senior client stakeholders for all active proposals
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Good understanding of pricing models, engagement models and operating models
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Ability to own discussions with pricing / finance teams to ensure Hexaware proposals are competitively priced
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Strong skills in story-telling and building narratives in the backdrop of client requirements, covering operations run, Digital transformation and Change.
Qualifications
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Over 12-13 years of relevant work experience in BFS presales, and at least 15 years of total work experience
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Good experience in BPO pre-sales (bid management, due diligence etc.) in banking (corporate / commercial banking / investment banking / asset management/custody); managing global clientele will be a major advantage
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Candidates with experience in sales & business development / consulting / program management / domain SMEs in Banking or Capital Markets may also apply
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Prior industry experience in banking (corporate / commercial banking / investment banking / asset management/custody) with a global bank will be an advantage
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Experience of leading teams (direct and cross-functional) is a pre-requisite
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Candidate’s willingness to travel (short duration to domestic and global locations) in short notices is a key business pre-requisite
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Excellent communication skills is a key pre-requisite
Requirements
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Graduate with MBA (MBA not mandatory but preferred)
Benefits
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Flexible shift timings
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5 working days