[Hiring] Sales Enablement Specialist - Partner and Sales Training @Fusion Connect

Role Description

Fusion Connect is seeking a collaborative and highly organized Sales Enablement Specialist - Partner & Sales Training to support the development, onboarding, and ongoing enablement of our internal Sales and Customer Experience teams and external partner community. This role will have primary responsibility for administering and coordinating the partner onboarding experience, ensuring new partners have the knowledge, tools, resources, and training needed to effectively position and sell Fusion Connect solutions.

The Sales Enablement Specialist will also serve as a sales trainer and facilitator, delivering product, solution, sales skills, process, and go-to-market training across Fusion Connect's Sales and Customer Experience organizations and partner ecosystem.

The ideal candidate is an engaging facilitator, strong communicator, and organized program administrator who is comfortable learning technical concepts and translating them into clear, actionable content for sellers and customer-facing teams.

Qualifications

• Experience in sales enablement, sales training, partner/channel enablement, learning and development, or a related field.
• Strong presentation and facilitation skills with the ability to engage both virtual and in-person audiences.
• Ability to translate technical or complex information into clear, practical training for sales and customer-facing audiences.
• Strong written communication and content-development skills.
• Working knowledge of instructional design and adult-learning principles.
• Ability to develop effective training materials including presentations, facilitator guides, job aids, reference materials, and knowledge checks.
• Strong organizational and project-management skills with the ability to coordinate multiple onboarding and training initiatives simultaneously.
• Comfortable working cross-functionally with Product, Sales, CX, Channel, Marketing, and Operations teams.
• Strong interpersonal skills and confidence working with both internal employees and external partners.
• Ability to learn new products, technologies, processes, and systems quickly.
• Experience administering onboarding, training, or learning programs strongly preferred.
• Ability to work independently while effectively managing multiple priorities and deadlines.

Requirements

• High School Diploma or GED required; Bachelor's degree in Business, Communications, Education, Instructional Design, Learning & Development, or a related discipline preferred.
• Three (3) or more years of experience in sales enablement, sales training, partner enablement, learning and development, or a related customer-facing enablement role preferred.
• Experience delivering instructor-led and virtual training strongly preferred.
• Experience developing training or enablement content preferred.
• Familiarity with Salesforce, learning management systems, partner portals, content management systems, and/or sales enablement platforms preferred.
• Telecommunications, technology, SaaS, UCaaS, CCaaS, networking, or related industry experience is a plus.

Benefits

• Opportunities for career growth and development.
• Collaborative and innovative work environment.
• Access to cutting-edge technology and resources.
• Supportive team culture that values your voice.