[Hiring] Sales Enablement Manager @Zillow

Role Description

Working alongside cross-functional partners and the wider enablement team, the Sales Enablement Manager translates core business objectives into clearly defined and seamlessly executed enablement programs. This role manages the operational lifecycle of enablement programs—from scoping and stakeholder alignment through to execution—ensuring initiatives proceed smoothly while staying on track to meet established goals and outcomes. This is a highly collaborative role that bridges enablement, cross-functional partners, and agent teams, requiring strong organizational skills, clear communication, and a genuine curiosity about what makes sales and success teams perform.

You Will Get To:

• Manage enablement initiatives from scoping through execution, capturing requirements, building timelines, and keeping cross-functional stakeholders aligned throughout.
• Partner with enablement specialists across content, product, and learning to scope, sequence, and deliver programs that serve Sales and Customer Success audiences across all segments.
• Create and maintain process documentation, project trackers, and communication frameworks that bring operational consistency and clarity across the enablement team.
• Support the development of enablement SOPs and playbooks that can be reused and scaled across future initiatives.
• Build and maintain strong working relationships with field-facing enablement partners, GTM leadership, and cross-functional teams including Product, Marketing, and Sales Strategy.
• Drive post-mortem and feedback loops, capturing learnings from completed initiatives and helping the team continuously improve how we work.
• Leverage AI and available tools to improve efficiency and reduce manual lift in program management workflows.

Qualifications

• 5+ years of experience in enablement, training, sales, or customer success roles in a high-growth SaaS environment.
• Proven ability to manage multiple projects simultaneously, with strong organizational skills, attention to detail, and the ability to meet deadlines with intermittent supervision.
• Clear, confident communicator — comfortable adapting your style for different audiences including senior managers, cross-functional partners, and frontline teams.
• Ability to facilitate training and lead presentations in front of small and large audiences across different revenue teams.
• Solutions-oriented with the ability to identify problems, probe areas of ambiguity, and move work forward without waiting for complete direction.
• Collaborative by nature — able to build trust across teams, navigate competing priorities, and hold stakeholders accountable without formal authority.
• Ability to use data and program feedback to assess initiative effectiveness and recommend improvements.
• Comfortable operating in ambiguous environments and proactively creating structure where it doesn't yet exist.

Preferred Qualifications

• Experience supporting programs that span multiple audiences or functional teams (e.g., Sales and Customer Success).
• Familiarity with GTM technology such as Salesforce, Gong, Gainsight, or Highspot.
• Exposure to structured sales frameworks (e.g., Challenger, Command of the Message).
• Familiarity with project management solutions and comfort building and maintaining tracking systems.
• Demonstrated use of AI or emerging technologies to improve rep productivity or enablement effectiveness.

Benefits

• Competitive base salary.
• Eligible for equity awards based on factors such as experience, performance, and location.
• Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Company Description

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing, and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company reshaping an industry and helping more people make home a reality.

How we work is a key part of that transformation. Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they’re most productive—enabling us to move fast, stay connected and deliver on our people promise.

Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME’s America’s Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.