[Hiring] Sales Effectiveness Senior Analyst @Cigna Healthcare

Role Description

Reporting to the Sales Administration Manager, this position will provide advanced professional input that supports the North American Sales team.

• Provides analytical and administrative support to Sales representatives in preparing and submission of new sale quotes.
• Interact with underwriting on such matters as package quotations, and regular group benefit quotations.
• Assists in the creation and development of sales proposals and client specific sales presentation materials.
• Coordinate implementation process with matrix partners (internals / external) to improve client net promoter score.
• Responsible to coordinate with Sales representatives on prospect/broker inquiries, problem solving, and ensuring client intent is captured.
• Preparing and sending application and supporting documents to clients.
• Coordinating with operational departments on new business installations.
• Maintain CRM system, salesforce.com, for new business and growth on existing business.
• Preparing standard and customized reporting using salesforce.com.
• Provides ad hoc analyses and operational tasks to understand data: utilizing enterprise tools, best practices and quality standards related to sales.
• Liasons with other teams to gain information, problem solve and execute various tasks.
• Participates in project work for market as directed by Sales Administration Manager.

Qualifications

• A bachelor's degree or higher is strongly preferred, preferably in business or office administration.
• Strong organization skills with the ability to work independently and work on numerous projects at one time.
• Ability to consistently meet tight deadlines and work under pressure while anticipating the needs of Sales.
• Minimum of two years experience in an administrative support role, preferably supporting Sales teams.
• Understanding of group insurance business strongly desired.
• Self-directed with a high level of personal accountability and responsibility.
• Strong analytical and research skills with a high attention to detail.
• Excellent time management skills and enjoy working in a fast-paced environment.
• Strong working knowledge of Microsoft Outlook, Word, Excel, PowerPoint and Internet Explorer is required.
• Knowledge of databases (salesforce.com) is strongly preferred.
• Strong communication skills (written & oral), in addition to excellent typing skills and proofreading skills.

Requirements

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Company Description

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.