[Hiring] Sales Development Representative @Triple Whale

Role Description

We’re looking for a Sales Development Representative to create qualified sales opportunities with ecommerce brands across EMEA.

• Identify relevant accounts, research the people behind them, and start conversations about business problems Triple Whale can help solve.
• Qualify whether there is a genuine reason to explore further and arrange a clear next step with an Account Executive.
• This is a proactive prospecting role, combining targeted outbound with timely follow-up on marketing-generated interest.
• The priority is creating relevant conversations that develop into a qualified pipeline.

What you’ll do

• Build a focused prospecting plan and work with Account Executives to prioritize ecommerce brands that fit Triple Whale’s customer profile.
• Research accounts and relevant buyers to understand the brand’s business and likely priorities.
• Create opportunities through outbound prospecting using phone, email, and LinkedIn.
• Make outreach specific and useful by connecting your message to an observable business signal or relevant challenge.
• Follow up on marketing-generated interest, responding promptly to demo requests and using the context of each interaction to guide the conversation.
• Run initial qualification conversations to establish customer fit and relevant stakeholders.
• Book and support meaningful sales meetings, setting a clear agenda and confirming attendance.
• Develop longer-term prospects by maintaining appropriate follow-up with relevant accounts.
• Keep CRM records accurate, documenting account research, outreach, qualification, and agreed next steps.
• Improve the prospecting approach by reviewing calls and messages and sharing recurring buyer needs with Sales and Marketing.

Qualifications

• Experience in sales development, business development, or a similar customer-facing role.
• Experience with ecommerce brands or B2B SaaS is a plus.
• Confidence making outbound calls and engaging prospects.
• Strong research and writing skills.
• Good listening skills and thoughtful questions to uncover business needs.
• Strong organization and follow-through.
• A willingness to learn, apply coaching, and test new approaches.
• Clear written and spoken English and French; German or another relevant EMEA language is a plus.
• Familiarity with marketing technology, analytics, or AI software.
• Experience using HubSpot, LinkedIn Sales Navigator, or similar tools is a plus.

Company Description

Triple Whale is the AI operating system built for modern ecommerce. We help you see what's actually working in your business, what's not, and what to do next. More than 65,000 brands like Pressed Juicery, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit.