[Hiring] Sales / Appointment Setter @Scale Virtually

Role Description

This is a fully remote opportunity for the role of Sales / Appointment Setter (Inbound Lead Qualification & Sales Coordination). Applications that include an introduction video will be prioritized. Due to the fully remote nature of this position, candidates should be comfortable communicating through video calls.

You serve as the first point of contact between potential customers and the sales team. Your responsibility is not simply answering inquiries—it is ensuring every inbound lead is qualified correctly, responded to promptly, and moved efficiently through the sales pipeline. Every interaction should move a prospect one step closer to becoming a customer.

• High volumes of inbound inquiries
• Leads with varying levels of buying intent
• Incomplete customer information
• Scheduling conflicts
• Follow-up opportunities that require persistence
• Multiple communication channels requiring quick response

Your role is to prioritize qualified opportunities, maintain accurate lead records, and ensure no sales opportunity is lost due to poor follow-up or delayed communication. This position requires initiative. Waiting for reminders before responding to leads or following up on prospects creates missed revenue opportunities.

Filtering Signal: This role is not suitable for individuals who require constant supervision, avoid voice conversations, or struggle with sales follow-up and customer engagement.

Qualifications

• Previous experience in Sales, Appointment Setting, Inside Sales, or Lead Qualification
• Fluent verbal and written communication in both English and Egyptian Arabic
• Comfortable handling voice-based sales conversations
• Strong lead qualification and objection-handling skills
• Experience scheduling appointments and coordinating calendars
• Familiarity with CRM systems, lead pipelines, and sales processes
• Strong organizational and time management skills
• Able to manage multiple conversations while maintaining attention to detail
• Comfortable working independently with minimal supervision
• Quick learner with the ability to adapt to new tools and workflows
• Candidates who avoid proactive follow-up or depend on constant direction are unlikely to succeed in this role

Requirements

• Respond promptly to inbound inquiries received through landing pages, social media, email, and other marketing channels
• Gather missing information to properly qualify each prospect
• Ensure every lead receives timely communication
• Identify high-intent opportunities and prioritize accordingly
• Qualify leads based on budget, business profile, urgency, and buying intent
• Categorize leads into Tier 1, Tier 2, or Tier 3 according to established qualification criteria
• Route qualified opportunities to the appropriate sales representative
• Escalate hot prospects requiring immediate sales engagement
• Schedule discovery calls and sales meetings with qualified prospects
• Coordinate calendars to maximize appointment availability
• Confirm appointments and send reminders when necessary
• Follow up with prospects who miss scheduled meetings
• Maintain accurate lead records and sales pipeline stages
• Update prospect information after every interaction
• Ensure notes, tags, and follow-up dates remain current
• Assist with future migration from spreadsheets into CRM platforms when required
• Execute timely follow-up activities with warm and inactive prospects
• Re-engage leads that have stalled in the sales process
• Monitor outstanding actions until appropriate resolution
• Ensure opportunities are never lost because of delayed communication
• Publish approved marketing content across social media platforms
• Monitor inbound messages and engagement
• Respond appropriately to inquiries or endorse qualified prospects to the sales process
• Track social-generated leads for reporting purposes
• Maintain accurate lead trackers and activity reports
• Report appointment numbers, lead sources, and qualification outcomes
• Identify recurring issues affecting lead conversion
• Maintain organized documentation supporting sales activities

Benefits

• Paid Time Off
• HMO
• Fully Remote Work