[Hiring] Sales Account Manager @Versaterm

Role Description

Versaterm is hiring a Sales Account Manager to grow our footprint inside existing public safety customers. This is an expansion role, not a new-logo role. You'll work a portfolio of established strategic accounts and sell the full Versaterm ecosystem into them: CAD, RMS, DroneSense, Community Report, and the rest of the portfolio as it grows. Success means deepening relationships, uncovering new needs, and turning satisfied customers into multi-product, long-term partners.

What You Do

• Own the commercial relationship for a portfolio of existing strategic accounts, including state police, large municipal police departments, county and regional dispatch centers, and multi-agency programs.
• Develop account plans that map each customer's current Versaterm footprint against the full product ecosystem and identify the highest-value expansion opportunities.
• Drive upsells and cross-sell of additional products, modules, agencies, and subscription tiers into the installed base.
• Lead renewal and expansion conversations, structuring pricing and bundles that increase customer value and Versaterm's recurring revenue.
• Build and maintain executive relationships with chiefs, sheriffs, CIOs, dispatch directors, and elected or appointed decision-makers.
• Navigate public-sector procurement for add-on purchases, including funding sources, council or board approvals, co-op purchasing vehicles, and contract amendments.
• Partner closely with implementation, customer success, support, product, marketing, and contracts to keep customers happy and surface new opportunities early.
• Work with the SAE team so that new customers are handed off cleanly and nurtured after go-live.
• Forecast accurately and maintain disciplined pipeline and CRM hygiene.
• Represent Versaterm at customer sites, user groups, and industry conferences, with regular travel.

Qualifications

• 12+ years of enterprise software sales or account management experience, ideally in public safety, government, or another complex, long-cycle market.
• Proven track record of growing revenue within existing accounts through upsell, cross-sell, and renewals, and consistently meeting or exceeding quota.
• Ability to speak credibly about a multi-product portfolio and connect it to a customer's operational and budget realities.
• Working knowledge of public sector buying processes, including funding, approvals, and procurement vehicles.
• Credibility with law enforcement, dispatch, or public safety leaders; existing relationships in the space are a strong plus.
• Experience with CAD, RMS, or related public safety technology is highly preferred.
• Strong executive presence, negotiation skills, and written and verbal communication.
• Comfortable with 70% travel.

Requirements

• Compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy.
• Must successfully pass a comprehensive, fingerprint-based background check.
• Obtaining and maintaining all required security clearances is a condition of employment.

Benefits

• Competitive and equitable compensation aligned with the value each role contributes to the organization.
• Starting salary dependent on skills, experience, education, training, internal equity, market data, and business needs.
• Comprehensive benefits offering.
• Some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.

Company Description

Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem — dispatch, law enforcement, forensics, courts, and beyond. AI is central to how Versaterm builds and delivers solutions for our customers.