[Hiring] Revenue Operations Analyst @DHI Group, Inc.

Role Description

As a Revenue Operations Analyst, you’ll successfully own business administration and requirements of Salesforce and our Sales tech stack, collaborate with other Revenue Operations team members on data analytic reporting, and support sales analysis & forecasting to align sales employees’ goals with customer satisfaction and sales targets.

We’re seeking a motivated Revenue Operations Analyst to drive sales effectiveness and operational excellence in our fast-growing SaaS company. This role serves as the technical backbone of our Revenue Operations function, focusing on Salesforce administration, data analytics, and process automation to enable sales team productivity and provide actionable insights to leadership.

Once hired, you will:

• Own day-to-day Salesforce business administration including user support, field and workflow automation requirements, new feature requirements.
• Build and maintain sales dashboards, reports, and KPI tracking for leadership visibility in the sales technology ecosystem.
• Ensure data quality through duplicate management, data standardization, and cleanup initiatives.
• Create automated reporting for weekly/monthly sales reviews and board presentations.
• Conduct ad-hoc analysis to support strategic sales initiatives and territory planning.
• Support sales team with technical troubleshooting and system optimization of the sales technology ecosystem.

As you progress in the role, you will:

• Support sales forecasting accuracy through data analysis and trend identification.
• Partner with Marketing on lead scoring, attribution, and campaign effectiveness analysis.
• Document and optimize sales processes to improve efficiency and adoption.
• Create training materials and conduct sessions for sales team on system updates.
• Lead cross-functional projects for system implementations and process improvements.
• Collaborate with IT on system security, performance, and integration requirements.

Qualifications

• 3+ years of experience in sales operations, sales analytics, or Salesforce administration.
• Strong expertise with CRM systems and sales insights engagement platforms (tools like SalesLoft, Outreach, Gong, Gainsight).
• Advanced proficiency with Excel, Google Sheets, Tableau, Power BI, or Looker for compensation analytics dashboards.
• Deep understanding of SaaS sales processes and metrics.
• Excellent analytical, problem-solving, and communication skills.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.

Requirements

• Strong SalesForce experience.
• Additional Salesforce certifications (Sales Cloud Consultant, Platform App Builder, etc.).
• SQL knowledge for advanced data analysis and reporting.
• Familiarity with marketing automation platforms (Marketo, Pardot, HubSpot).
• Previous experience in high-growth SaaS or technology companies.

Benefits

• Healthy living - medical, dental, vision, FSA, HSA, disability, life, wellness & fitness programs.
• Future living - 401(k) match, performance bonuses, education assistance, learning & development.
• Enjoy living - generous paid time off, parental leave, flexible summer hours, social & giving events.