[Hiring] Revenue Agent 2 (in-training) @State of Washington

Role Description

The Department of Revenue's (DOR) Compliance Division is looking for two instinctive individuals to fill a Revenue Agent 2 (RA2) in-training to a Revenue Agent 2 (RA2) vacancy in Port Angeles, WA. The hiring manager may start screening applicants as early as October 20, 2026, and make a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible.

During the first few months, you will receive hands-on training in the office, although telework may also be available. The details will be worked out between you and your supervisor.

If hired at the Revenue Agent 2 in-training level, your pay will be within the salary range 45 ($4108.00 - $5506.00).

For the next 18 months, you will:

• Perfect your communication skills, ability to negotiate, and other investigative methods in resolving revenue collection activities on delinquent accounts.
• Provide advice, instruction, and training to a diverse customer base.

Responsibilities include:

• Investigating and locating delinquent taxpayers using database searches, the internet, and third-party resources.
• Taking collection action against non-compliant taxpayers, which can include tax warrants, bank/wage garnishments, and revocation of business registration certificates.
• Conducting fieldwork and investigation on delinquent accounts at taxpayer places of business, job sites, and residences.
• Continuously recording contact histories and taxpayer information throughout the entire process on appropriate agency systems.
• Assisting taxpayers/representatives with business registration, guidance on completing tax returns, and contacting other agencies when appropriate.

Qualifications

• Proven written and verbal communication skills to compose clear, concise correspondence, appeal responses, and legal style summaries.
• Demonstrated ability to independently research, analyze, and evaluate complex financial information.
• Progressive experience using investigative research tools, online databases, and third-party information sources.
• Proven ability to interpret and apply complex state tax laws, rules, policies, and legal documents.
• Demonstrated skill in conducting structured interviews and gathering information from individuals who may be uncooperative, evasive, or distressed.
• Demonstrated ability to negotiate payment plans and resolve delinquent accounts.
• Demonstrated ability to work independently under general supervision while organizing and prioritizing a high-volume workload.
• Proven ability to build and maintain effective working relationships with business owners, attorneys, CPAs, law enforcement, and other agencies.
• Demonstrated ability to operate effectively in both office and field environments.
• Progressive experience using computer systems and technology to update case histories and manage workflow.

Requirements

• Bachelor’s degree involving major study in business administration, accounting, public administration, political science, economics, criminal justice, sociology, psychology, law, or a closely related field.
• One year of experience in personal or corporate finance, law enforcement, adjustment of claims, collection of civil debts, or other directly related field.

Benefits

• Generous benefits package including defined benefit retirement plans.
• Health, dental, and vision coverage.
• Deferred compensation plans.
• Eligibility for student loan forgiveness as a public service employee.

Company Description

Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences, employing and serving people of all backgrounds, including:

• People of color
• Immigrants
• Refugees
• LGBTQ+
• People with disabilities
• Veterans

This unique culture of respect promotes a professional family of cohesive groups, maximizing potential through opportunity.