Role Description
The Retail VaxServe Accounts Specialist (VAS) executes and manages strategic partnerships with VaxServe's independent GPOs, independent pharmacy customers, smaller regional pharmacies, and industry partnerships. The territory business represents a range from $10M to $20M in potential annual sales. The VAS is responsible for achieving and exceeding sales and marketing objectives, executing customer-specific growth strategies, and managing contractual agreements across assigned accounts.
This role requires expertise in brand/segment strategy, product launches, contracting and pricing platforms, operational processes, and data transactions (EDI, Integrichain). The VAS implements VaxServe's solutions-focused selling model, including deployment and management of the Unify Technology Platform across regional and independent retail customers.
Join the team protecting half a billion lives every year with next-gen science, mRNA innovation, and AI-driven breakthroughs. In Vaccines, youβll help advance prevention on a global scale - and shape the future of immunization.
Main Responsibilities
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Develop and manage strategic partnerships with complex customers.
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Understand and anticipate business needs and support customer needs through commercial offers, business solutions, and other marketing/brand strategic initiatives.
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Achieve/exceed sales and marketing objectives within complex customers within the Independent Pharmacy market, which may include: Chains, Mass Merchants, Grocers, and Group Purchasing Organizations.
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Utilize proactive business development, marketing insights, and customer knowledge/observations to provide insights to drive sales and strong relationships.
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Be responsible for segment expertise and executing marketing strategy.
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Partner with key internal stakeholders, specifically operations, contracting, marketing, Sanofi brand, and other VaxServe/Sanofi business units.
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Achieve financial/quota goals and sales objectives within assigned segments & customers.
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Execute customer sales calls via phone, multi-media, and in-person account sales calls.
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Effectively execute strategies/tactics, contract negotiations, and other activities to meet sales goals.
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Develop and maintain territory forecasting models/business plans aligned with VxS goals.
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Create effective territory plans for customers while consistently meeting customer engagement metrics/goals, operational needs, and recording call activity.
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Effectively utilize customer and market data sources (e.g. claims, contract performance, CI) to identify trends, create insights to drive sales, & forecasts.
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Maintain an in-depth understanding of assigned customers' decision-making processes, immunization practices, brand choice, product usage, and market insights to support sales goals & strategy.
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Proactively communicate customer and market observations (written/verbal).
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Collaborate effectively with peers, stakeholders, and business partners across the organization to positively impact business results (e.g. Sales, Mktg, Ops, Analytics, Finance, etc.).
Qualifications
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Bachelorβs Degree.
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3+ years of pharmaceutical sales experience.
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Candidates must complete all fleet safety training and must maintain an acceptable driving record regarding accidents and incidents.
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Ability to travel 20 β 25% for internal meetings, customer visits, and conferences.
Preferred Qualifications
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Bachelor's degree in Business-related field (or equivalent professional experience).
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Previous vaccines sales experience preferred.
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Experience working with larger group purchasing customers is preferred.
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Strong foundation in business acumen, contract/pricing models.
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Familiarity with retail channel and regional/independent customer structures.
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Experience managing retail customer relationships or accounts.
Benefits
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Make your work count by supporting a company that brings life-changing treatments to millions.
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Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.
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Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.
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Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.
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Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.
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Thrive in inclusive, high-performing teams where every role matters and every voice helps shape whatβs next.