[Hiring] Retail Brand Ambassador | Lead Generation Specialist @Closet Factory

Role Description

Closet Factory is seeking outgoing, motivated individuals to introduce homeowners to our custom organization solutions at retail locations and occasional community events.

• Connect with shoppers by starting friendly conversations, asking about home organization needs, and building interest in a complimentary design consultation.
• Generate qualified leads by collecting accurate customer details and connecting interested homeowners with our design team for complimentary consultations.
• Build retail relationships by developing positive relationships with store associates and representing Closet Factory at assigned locations and events.
• Learn our difference using provided training and talking points to introduce Closet Factory, answer basic questions, and explain the complimentary consultation.
• Own your results by recording leads and daily activity accurately, meeting lead-generation goals, and participating in coaching.

Qualifications

• Outgoing, approachable, and comfortable proactively engaging shoppers and starting conversations throughout the shift.
• Self-motivated, professional, organized, and comfortable working independently.
• Energized by goals, customer engagement, and measurable success.
• Basic smartphone/tablet skills; reliable transportation to assigned locations and events; availability to work evenings and weekends based on retail and event schedules.
• Retail, hospitality, customer service, events, or sales experience is helpful—not required.

Requirements

• Represent a company with over 40 years of experience and an expanding national presence.
• Engage with shoppers and event attendees, spark interest in what’s possible for their home, and connect them with a Closet Factory design consultant.
• Learn about our products and customer journey through paid onboarding, practical training, and ongoing coaching.
• Enjoy a people-focused role across retail locations and occasional events, with scheduling options based on local needs.
• Build valuable skills, contribute directly to local business growth, and explore advancement opportunities where available.
• Competitive hourly pay [insert range], performance incentives [if offered], and reimbursement for eligible business mileage.

Benefits

• Success is measured primarily by the number and quality of qualified customer leads, supported by accurate reporting, consistent engagement, professional representation, and dependable attendance.

Company Description

Closet Factory locations are independently owned and operated. Pay, benefits, scheduling, mileage reimbursement, training, and advancement opportunities vary by franchise. Closet Factory is committed to equal employment opportunity in accordance with applicable law.