[Hiring] Retail Area Manager @Tenovus Cancer Care

Role Description

BE OUR RETAIL AREA MANAGER

If you’re driven in retail by making money, smashing targets and generating profit then we’re the place for you. Our retail network generates vital income each year, powered by our dedicated shop managers and community of volunteers. Our shop teams are proud of the difference they make across local communities and the impact their work has for people affected by cancer.

Following an internal promotion, we’re looking for a fast-paced, commercially driven Retail Area Manager to lead and inspire our established, high-performing portfolio of approximately 17 shops. You’ll be geographically placed to cover both North and West Wales, covering areas from Wrexham across to Anglesey and Pembrokeshire across to Bridgend, plus everything in between. You're out in the shops all day most days but with a home work base. Most of your week will be field based in shops and you'll also be required to attend occasional meetings in our Head Office in Cardiff.

Qualifications

• Multi-Site Experience: A proven track record as a Retail Area Manager, District Manager, Cluster Manager, or Multi-Site Manager.
• Financial Acumen: Strong capability in controlling budgets, monitoring expenditure, and analysing data to drive commercial growth.
• People Skills: Exceptional coaching and performance management skills, with the ability to motivate both paid employees and volunteers.
• Values-Driven Leadership: A commitment to living out our core values: Collaborative, Integrity, Innovative, Respectful, and Inclusive.
• Logistical Flexibility: Comfort with travelling significant day-to-day distances across North Wales, with the ability to travel to our Cardiff Head Office as required.

Requirements

• Delivery of agreed area income and profitability targets.
• Year-on-year improvement in commercial performance across the area.
• Effective management of area budgets and expenditure.
• Measurable improvement in the performance of underperforming shops.
• Growth in Gift Aid income and other key income-generating measures.
• Consistent achievement against agreed shop and area KPIs.
• Strong shop standards, customer experience and operational compliance.
• Effective recruitment, retention, development and performance of Shop Managers and their teams.
• A visible, consistent and appropriately balanced leadership presence across the geographical area.
• Engaged and thriving shop teams.

Benefits

• Salary: £35,000 + £4,000 Car Allowance per annum.
• Weekly Working Hours: 35 hours per week.
• Application Deadline: Thursday, November 12, 2026.

Company Description

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.