[Hiring] Renewal Specialist @Cambium Learning Group

Role Description

The Renewal Specialist owns the end-to-end renewal process for our preK–12 schools and districts literacy curriculum software, playing a critical role in protecting recurring revenue. This role strengthens customer relationships and ensures a seamless renewal experience for school and district partners. Success will be measured by renewal attainment and forecasting accuracy.

• Own the full renewal cycle for an assigned book of accounts, from outreach through close, ensuring timely receipt of purchase orders.
• Build effective, trusted relationships with existing customers to secure multi-year commitments.
• Provide timely renewal pricing quotes and negotiate terms directly with school and district decision makers.
• Identify cross-sell and upsell opportunities within the SaaS/New Curriculum portfolio and partner with Account Executives to expand accounts.
• Identify Professional Learning opportunities surfaced during the renewal process and hand them off to the appropriate counterpart through the established cross-motion referral process.
• Review contracts, verify user counts, and ensure compliance with licensing agreements.
• Use Salesforce CRM to track the renewal pipeline, update forecasts, and maintain account accuracy.
• Collaborate cross-functionally with Sales leadership, Customer Success, and Operations to improve renewal processes and handoffs.
• When needed, conduct customer-facing demonstrations of Lexia’s SaaS/New Curriculum programs to reinforce impact and value.
• Analyze usage, adoption, and account trends to support renewals.

Qualifications

• 1–3 years’ experience in sales, sales support, renewals, or a quota-carrying role.
• Proven ability to manage a sales process, negotiate renewals, and close business.
• Exceptional organizational and time-management skills with attention to detail and the ability to work in a high-volume, fast-paced, remote environment.
• Excellent communication and interpersonal skills, comfortable engaging decision makers and able to tailor messaging to different stakeholders.
• Self-motivated, adaptable, and proactive in solving problems and improving workflows.
• Experience using Salesforce CRM and proficiency with Microsoft Office or Google Suite.
• Ability to quickly master tech tools and learn how to demonstrate product.
• Passion for education and commitment to improving literacy outcomes.

Preferred Qualifications

• Preferred experience in SaaS, EdTech, or subscription-based renewals.
• Preferred familiarity with K–12 school and district buying cycles.
• Preferred history of meeting or exceeding renewal or sales targets.

Benefits

• Remote First approach providing flexibility and trust to balance work with life.
• Reimbursement to help cover the cost of setting up your home or remote office.

Company Description

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.