[Hiring] Regional Business Manager - Specialty Care & Internal Medicine @Pfizer

Role Description

The Regional Business Manager (RBM) for Ontario Central/East leads the deployment of people, resources, and investments across the region to maximize patient impact, revenue, and profitability for Pfizer SCIM. As a core member of the SCIM Sales Leadership Team, the RBM provides strong commercial leadership, coaches and develops a high-performing team, and drives cross-functional execution aligned to national strategy.

Key Responsibilities / Accountabilities

• Commercial Leadership & Business Results
  • Deliver sales results and maximize revenue and profitability for the region
  • Implement commercial strategies that increase profitability
  • Develop and execute a local business plan with short- and long-term sales objectives
  • Ensure year-over-year increase in customer value and reduction in operational costs
  • Contribute to overall regional/provincial performance through strategic initiatives beyond own geography
• Sales Excellence & Coaching
  • Drive adoption of IDM core standards across all engagement stages (strategic, pre-call, in-call, post-call planning)
  • Conduct regular, impactful face-to-face and virtual coaching aligned with frequency metrics
  • Oversee and guide the work of colleagues to achieve meaningful business outcomes
  • Drive “Quality of Dialogue,” messaging quality, and effective targeting
• Cross-Functional & Omnichannel Execution
  • Provide cross-functional leadership across the geography
  • Deploy cross-functional expertise using face-to-face and omnichannel approaches
  • Collaborate closely with Marketing and Head Office teams to ensure alignment on brand strategies and initiatives (e.g., POA)
  • Generate key local insights and provide input to cross-functional partners
• Territory Planning & Customer Engagement
  • Lead customer-facing activities with key strategic customers
  • Develop and execute key customer plans within the geography and lead Integrated Customer Planning for the region
  • Leverage strong understanding of the local healthcare environment and its impact on Pfizer business
  • Build and maintain relationships with influential local stakeholders
• People Leadership & Culture
  • Ensure engagement and development of all direct reports based on agreed development plans
  • Influence and collaborate effectively with peers
  • Facilitate the evolution of Pfizer culture within the organization
  • Demonstrate leadership agility, adaptability, and ability to manage change and ambiguity
• Compliance & Corporate Responsibility
  • Maintain 100% compliance across all commercial activities
  • Identify and report adverse events and product complaints in accordance with corporate procedures (YRR)

Qualifications

• Proven commercial leader with 3-5 years of a strong track record in sales and/or key account management, ideally within specialty care and/or internal medicine
• Strategic business thinker with demonstrated ability to develop and execute regional business plans in complex environments
• Strong people and cross-functional leader who coaches effectively, collaborates across functions, and manages change with agility
• Deep customer and ecosystem understanding, including established relationships with key stakeholders, insight into local healthcare dynamics and a patient-centric mindset
• Excellent communicator: An advanced level of English, both spoken and written, is required
• Relevant university degree in business, science, or a related field
• Bilingualism (English and French) - the incumbent must be able to communicate well in English

Requirements

• Field-based role with up to 60% travel in territory for field visits and coaching
• The annual base salary for this position ranges from $139,350 to $232,250

Benefits

• Remote - Field Based