[Hiring] Principal Services Sales Consultant @NCR Corporation

Role Description

The Senior Services Sales Consultant is tasked with leading efforts to deliver complex, customized service-based solutions that meet client-specific goals. This role requires a comprehensive understanding of our service offerings and the ability to articulate how they can be adapted to solve client demands and challenges. As a Subject Matter Expert, you will strategize sales initiatives, enhance customer engagement, and serve as a key advisor for both clients and internal stakeholders, ultimately driving business growth through tailored, service solutions.

• Lead with a consultative sales approach to deeply understand client pain points and propose customized and packaged solutions that align with their strategic goals, tailoring presentations, and proposals to fit.
• Strategize and execute sales plans to achieve business objectives, collaborating with sales and leadership teams to meet or exceed sales targets.
• Positioned as a SME, lead internal enablement efforts with sales counterparts, ensuring sales ability matches with services delivery capability.
• Serve as a trusted advisor to clients, understanding and addressing their specific service needs while effectively communicating our value proposition and differentiators.
• Lead negotiations with clients alongside the sales team, while maintaining up-to-date CRM, accurately forecasting on a monthly/quarterly/annual basis.
• Be the Voice of the Customer, collaborating with services, product, marketing, and sales teams to ensure feasibility and success.
• Successfully manage handoff process from sales to delivery, ensuring delivery team is fully engaged and aware of the requirements for a successful services engagement.

Qualifications

• Bachelor’s degree in business, Marketing, or related field, or equivalent experience.
• Minimum of 6 years of experience in sales or a related field with a strong understanding of a value selling process, from lead generation to closing activities.
• Experience in selling service-based solutions in a technology context.
• Experience in leading RFx pursuits, client workshops, and discovery sessions.
• Demonstrated ability to lead and execute complex service sales strategies with an analytical mindset that looks to assess and solve customer challenges.
• Strong leadership and team collaboration skills, and ability to build and maintain strong relationships with senior leaders and executives.

Requirements

• Ability to build and nurture high-impact, senior-level client relationships.
• Proven track record of successful project execution and sales growth.
• Strong financial acumen and understanding of customer ROI.
• Excellent negotiation and influence skills.
• Ability to integrate client feedback into service development and strategy.
• Experience in the Retail Industry and selling into retail store environments.
• Strong executive presence - this role will have extensive executive visibility both internally and externally.

Company Description

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences, and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.