[Hiring] Principal Sales Engineer @Invoca

Role Description

Our Sales Engineering team is the technical heartbeat of the go-to-market organization. We don't just demo Invoca — we get into the room with a prospect's real systems and real data, prove out value fast, and stay accountable for making it actually work once the deal closes. We partner with Sales, Product, Engineering, and Customer Success to solve complex customer challenges.

What You'll Do:

• Partner directly with Account Executives on strategic, high-value accounts — joining calls, running technical discovery, and navigating complex integration and security reviews.
• Build working proofs of concept against a prospect's actual systems and data to prove out value before contracts are signed — not slideware, not a static demo.
• Act as the lead technical voice in high-stakes reviews with customer CTOs and Security Officers, defending the scalability, data integrity, and security of your proposed solution.
• Own post-sale technical onboarding for key accounts — implementation, custom configuration, and the first 90 days of "does this actually work for us."
• Build reusable tools, templates, and accelerators so the next deal or onboarding goes faster than the last one.
• Translate what you see across many customer engagements into clear, prioritized feedback for Product and Engineering.
• Use generative AI and agentic tooling (RAG, prompt engineering, LLM orchestration frameworks, function calling / tool use) to build solutions that solve a customer's actual workflow.
• Implement "Human-in-the-Loop" checkpoints and other guardrails for AI-driven solutions to ensure reliability and safety.
• Collaborate with Product and Engineering to keep Invoca "AI-ready," acting as the feedback loop between the field and core product development.

Qualifications

• Business acumen: the ability to translate a technical architecture into a "Value Story."
• Comfort with ambiguity: able to scope a working solution in a day when the requirements are incomplete.
• The "Multiplier" mindset: enjoy building tools that make other people successful.
• Genuine interest in the customer and the business problem, not just the technical one.
• 5+ years in Sales Engineering, Solution Architecture, or Forward Deployed Engineering in a SaaS environment.
• Excellent communication skills — able to explain technical tradeoffs to non-technical stakeholders (and vice versa) in real time.

Requirements

• Full-stack engineering fluency (Python or JavaScript/Node.js).
• Deep understanding of RESTful APIs, Webhooks, and authentication protocols (OAuth2).
• Practical experience with LLM orchestration (RAG, prompt engineering) and frameworks like LangChain or LlamaIndex.
• Experience with process automation tooling (Gumloop, Zapier, Workato).

Benefits

• Base Salary: $150,000–$190,000*
• Variable Compensation: Bonus and/or commission eligibility, where applicable.
• Equity: All employees are invited to share in Invoca's success through our stock option program.
• Day-One Health Benefits – Medical, dental, and vision coverage begins on your first day of employment for U.S.-based teammates.
• Mental Wellbeing – Access to mental wellbeing support and an Employee Assistance Program (EAP).
• Wellness Subsidy – Reimbursement for gym memberships, fitness classes, and more.
• Flexible Time Off – Encourages a healthy work-life balance.
• Paid Holidays – 20 U.S. paid holidays, including a winter break.
• Paid Family Leave – Up to 12 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.*
• Paid Medical Leave – Up to 12 weeks of 100% paid leave for childbirth and medical needs.*
• Enterprise-Grade AI Tools – Access to industry-leading enterprise AI tools.
• Professional Development – Annual reimbursement of up to $500 for learning and certifications.
• 401(k) – Invoca offers a 401(k) plan with a company match of up to 4%.*
• Recognition Programs – Company-wide and team recognition programs.
• InVacation (Sabbatical) – Sabbatical after seven years of service.