[Hiring] Pre-Sales Solution Consultant @Shaman

Role Description

The Pre-Sales Solutions Consultant works in tandem with the Sales person to showcase the capabilities of Shaman's content authoring solutions. You will be expected to develop a deep understanding of our platform's functions and features, and how it interacts with Veeva PromoMats and other systems.

• Run daily remote demonstration sessions with clients on various SaaS solutions.
• Follow up with clients and prospects on technical questions.
• Develop a deep understanding of potential clients' content production workflows to align them with our tech solutions.

What You'll Do

• Own the solutions demonstration.
• Prepare and deliver tailored product demonstrations covering Veeva/Salesforce integration, AI content creation features, and end-to-end content workflows (the user-journeys).
• Adapt and maintain demo environments to reflect prospect-specific scenarios, data models, and use cases.
• Present complex technical concepts clearly to mixed audiences of business and IT stakeholders.
• Develop and maintain a library of demo environments, documentation, integration guides, and FAQ materials.
• Create reusable technical collateral that accelerates future sales cycles.
• Contribute to internal enablement by training Sales and Customer Support colleagues on technical positioning and objection handling.

Qualifications

• Developing love for Shaman & Veeva PromoMats.
• Build hands-on experience with Veeva Vault (PromoMats, MedComms) and/or Salesforce, including configuration and integration patterns.
• Familiarity with pharma content production workflows: MLR review cycles, modular content, CLM, and global-to-local adaptation (knock out criteria).
• Build understanding of AI-assisted content creation tooling and its application in regulated industries.
• Build experience with SaaS platform architecture, APIs, and SSO/identity management.
• Pre-sales and commercial acumen.
• Min. 3 years in a pre-sales, solutions engineering, or technical consulting role, ideally within pharma SaaS or a pharma content agency.
• Track record of supporting complex B2B sales cycles with structured technical demonstrations and PoC delivery.
• Comfortable operating in a consultative sales model where trust and expertise are the primary differentiators.

Requirements

• Able to engage credibly with both senior decision makers, stakeholders, and hands-on content operations teams.
• Strong written communication skills for RFP responses, technical documentation, and internal knowledge sharing.
• Confident presenting live in remote and on-site settings, including handling unexpected questions without losing momentum.

Mindset

• Self-directed and structured: you manage multiple active deals simultaneously without dropping quality.
• Curious by nature: you stay current on pharma content trends, competitor positioning, and platform evolution.
• Builder instinct: you see gaps in pre-sales tooling as opportunities and take initiative to fix them.

Why This Role Matters

The Pre-Sales Technical Consultant is the person who gives clients technical confidence before they commit, ensuring Shaman shows up as a credible, capable partner from the very first demo.

Why Join Shaman?

• High Impact & Ownership: Direct ownership over your work and see the immediate value it brings to global healthcare teams.
• A Truly International Team: A collaborative, distributed team across 10+ countries that values diversity, open dialogue, and shared problem-solving.
• Innovation Without Bureaucracy: Move with speed and curiosity—combining deep industry expertise with cutting-edge AI and modular technology.
• Flexibility & Trust: Judged on outcomes and creativity, not hours at a desk.