[Hiring] Pre-Sales Solution Architect @Iron Mountain

Role Description

Are you ready to shape the future of enterprise cloud and AI? As a Pre-Sales Solution Architect for Iron Mountain InSight® DXP, you will serve as the deal strategist for enterprise customer engagements. Operating in a high-energy team with the speed and innovation of a tech startup—backed by a global industry leader—you will bridge complex customer business challenges with cutting-edge AI architectures.

Your mission is to win technical validation and accelerate customer deal cycles. Partnering directly with sales teams, you won't just draw diagrams or present slides—you will:

• Lead technical discovery, design production-grade solution architectures, build targeted Proof of Concepts (PoCs), tune extraction models, construct automated pipelines, and prove non-functional requirements (NFRs) across complex cloud environments to secure the technical win.

Qualifications

• 5+ years of experience in Solutions Architecture, Pre-Sales Engineering, Data Engineering, or Technical Consulting supporting enterprise cloud platforms.
• Proven track record of guiding technical discovery, executing high-converting PoCs, and securing technical selection in competitive sales cycles.
• Active experience writing clean, demo-grade code and scripts in Python, Bash, SQL, and REST/GraphQL API integrations for solution prototyping and automation.
• Strong technical background in GCP or Azure infrastructure, database environments (MongoDB, PostgreSQL), and cloud-native serverless architectures.
• Deep practical understanding of document classification, OCR/ICR extraction, schema design, model evaluation, and fine-tuning.
• A startup growth mindset with a bias for action, creative problem-solving, and the technical confidence to debug complex deployment edge cases live with customers.

Requirements

• Lead Technical Validation: Partner with sales teams to drive the technical sales cycle, leading discovery calls, architecture reviews, and technical workshops with customer engineering teams and technical buyers.
• Execute Targeted PoCs: Design, build, and present hands-on Proof of Concepts (PoCs) and pilot solutions to validate solution viability, extraction accuracy, and non-functional requirements (p95 latency, throughput, security) against strict customer benchmarks.
• Demonstrate Technical Value: Deliver high-impact technical product demonstrations, solution walk-throughs, and technical pitches that eliminate customer deployment friction and establish platform superiority.
• End-to-End Solution Architecture: Lead architectural design and pre-sales prototyping of custom enterprise use cases, ensuring platform scalability, security, high availability (HA), disaster recovery (DR), and multi-tenant isolation.
• Data Pipeline & Workflow Orchestration: Architect and build automated ingestion data pipelines, custom API connections (REST/GraphQL), and Intelligent Document Processing (IDP) workflows operating flawlessly at scale.
• Extraction Model & HITL Optimization: Configure and fine-tune machine learning models, Document AI extraction pipelines, and Human-in-the-Loop (HITL) validation workflows during evaluation phases to demonstrate speed and accuracy over competitors.
• Scope & Transition: Develop version-controlled code repositories, reusable integration patterns, and standardized solution topology blueprints to define Statements of Work (SOWs) and ensure smooth handoffs to post-sales execution.
• Customer Alignment: Work side-by-side with customer developers and system integrator (SI) teams during evaluations, guiding cloud migration patterns and platform best practices.
• Co-Defining Tomorrow's Roadmap: Act as the technical voice of the customer, relaying real-world edge cases, model performance data, and builder feedback directly to R&D and Core Engineering to drive next-generation platform features.

Benefits

• Location: Fully remote work
• Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment.
• Empowering Your Balance: Flexible vacation plan and flexible schedules to support your personal and professional well-being.
• Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale.
• Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package.
• Reasonably expected salary range: $107,500.00 - $143,300.00