Role Description
As a Virtual Partner Account Manager, you serve as the primary driver for partner success from initial onboarding through account expansion. You will combine your sales expertise with operational rigor to expand Cisco’s MSP footprint. This role is perfect for a results-driven professional who thrives in a high-velocity environment and enjoys building strategic relationships that directly impact our partners’ growth and security posture.
Responsibilities
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Sell Program Value:
Articulate the commercial and technical benefits of Cisco’s MSP programs (Duo, Secure MSP Center, MSLA) to partner executive and sales leadership.
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Partner Lifecycle Management:
Manage end-to-end partner onboarding, provisioning, and enablement to ensure rapid time-to-first-transaction.
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Drive Growth:
Proactively analyze consumption telemetry to identify and close upsell and cross-sell opportunities across our core security portfolios.
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Territory & Pipeline Governance:
Maintain strict CRM discipline, manage high-volume account portfolios, and provide accurate monthly recurring revenue (MRR) forecasting.
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Cross-Functional Collaboration:
Partner with Solutions Engineering, Distribution, and Marketing to execute targeted sales campaigns and co-selling initiatives.
Qualifications
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Must be authorized to work in the US without the support of sponsorship now/or in the future.
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3+ years of successful SaaS or Technology sales experience with a consistent track record of quota achievement.
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Proven ability to manage high-volume account portfolios and execute outbound prospecting cadences.
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Strong understanding of indirect channel models, distribution, and MSP economic structures.
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Experience using CRM data and consumption telemetry to drive weekly and monthly sales commitments.
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Excellent communication skills with the ability to work effectively in a fully remote environment within the United States.
Preferred Qualifications
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Direct experience selling Managed Service Provider (MSP/MSSP) programs or consumption-based licensing.
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Working knowledge of cybersecurity architectures, including Identity/MFA, EDR, or Cloud Firewall.
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Proficiency in structured enterprise sales frameworks such as MEDDPICC or Command of the Message.
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Geographic preference for candidates residing in the US Midwest (Kansas, Missouri, Indiana, Ohio, or Kentucky).
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Bilingual proficiency in Spanish to support our diverse partner communities.
Benefits
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Medical, dental and vision insurance.
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401(k) plan with a Cisco matching contribution.
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Paid parental leave.
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Short and long-term disability coverage.
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Basic life insurance.
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10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
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1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco.
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Non-exempt employees receive 16 days of paid vacation time per full calendar year.
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Exempt employees participate in Cisco’s flexible vacation time off program.
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80 hours of sick time off provided on hire date and each January 1st thereafter.
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Optional 10 paid days per full calendar year to volunteer.