[Hiring] Outside Salesperson I @reliance

Role Description

We are seeking an Outside Salesperson for Orange County and San Diego. This job is in the Outside Sales job family, which covers positions that perform or supervise work involved in promoting and maintaining sales by originating and developing leads and performing sales remotely, over the phone or email.

• Responsible for selling products for distribution to business and industrial establishments.
• Serves as the primary contact for customers, maintains customer relationships, and addresses all issues with assigned customer base.
• Manages assigned customer accounts and builds customer relationships to continue to grow business opportunities.
• Assesses and maximizes the buying potential, profitability, and product/service requirements of customers through creation of a sales strategy and action plan.
• Develops new prospects and interacts with existing customers to identify leads and increase sales.
• Partners with customers within assigned territories to proactively identify long and short-term needs and provide mutually beneficial solutions.
• Maintains customer records using appropriate automated systems.
• Schedules and performs cold calls and calls to existing customers in assigned territory.
• Highlights product features based on technical knowledge of product capabilities and limitations.
• Answers customers' questions about products, prices, availability, and product uses.
• Develops/maintains effective relationships with customers, providing customer service and complaint resolution.
• Regularly inquires and monitors customer satisfaction regarding quality of products, services, and deliveries.
• Promotes feedback mechanisms for customers to influence continuous improvement of operations and/or production.
• Develops or enters formal quotations into appropriate system or format and provides them to customers.
• Independently negotiates certain pricing and/or agreements, following established guidelines and/or approvals.
• Follows up with all quotes in a timely manner and according to policy.
• Facilitates execution of accepted agreements, coordinating with operations to ensure all terms are followed.
• Acquires and regularly updates general knowledge of the metals industry, including potential customers and competitors, as well as business trends.
• Continually upgrades and maintains working knowledge of company products, services, equipment, programs, and corporate policies & procedures.
• Interacts with other members of the sales and operations team to assist in penetrating specific territory or market to increase sales levels and contractual opportunities.
• Manages inventory of contract customers and addresses any customer issues.
• Responsible for adhering to safety processes and protocols.

Qualifications

• 2-5 years of relevant experience or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
• High School diploma/GED required, Bachelor degree preferred.
• Knowledge of principles and methods for showing, promoting, and selling products or services.
• Knowledge of principles and processes for providing customer service.
• Knowledge of raw materials, production processes, quality control, and other techniques for maximizing effective processing and distribution of material.
• Knowledge of company product(s) and their uses.
• Knowledge of the metals industry.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
• Excellent oral and written communication skills, particularly a strong virtual presence and listening skills.
• Strong analytical and problem-solving skills.
• Ability to apply mathematical concepts such as fractions, multiplication, ratios, and proportions to practical situations.
• Ability to make sound decisions based on a combination of factors including analysis, knowledge, experience, and judgment.
• Ability to initiate and maintain cooperative relationships with co-workers and customers.
• Strong computer proficiency and working knowledge of Microsoft applications.

Requirements

• Physical Requirements: Stand or Sit, Walk, Use hand/fingers to handle or feel, Talk/hear, See, Pushing or Pulling, Reaching, Repetitive Motion.
• Function in the Job: Sedentary Work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Compensation Range

The anticipated compensation for this position is USD $75,000.00/Yr. - USD $100,000.00/Yr. depending on experience, qualifications, and location.