[Hiring] Outbound Telemarketing Specialist @SummitNext Technologies Sdn Bhd

Role Description

SummitNext is seeking an experienced, results-driven Outbound Lead Generation / Outbound Telemarketing Specialist. You will work remotely from home, contacting existing database customers in Japan. You will validate account information, identify key decision-makers, and qualify prospects for equipment replacements, upgrades, and promotional campaign opportunities.

Key Responsibilities

• Outbound Calling: Make 60–80 outbound calls a day to target contact lists in Japan.
• Database & Lead Management: Use customer databases and Salesmate CRM to record activities, contact validations, call dispositions, interaction notes, lead statuses and appointment details in real time.
• Prospect Qualification: Engage existing customers using approved scripts, campaign rules, qualification criteria and escalation guidelines to identify the relevant decision-makers and generate sales leads.
• Appointment Setting: Schedule qualified appointments and hand them over to the designated sales teams through established handover channels, with interaction notes and detailed contact information.
• Performance Reporting: Keep accurate call logs to support weekly and monthly reporting on call volumes, connection outcomes, contact validations, qualified opportunities and booked appointments.

Qualifications

• Native Japanese Speaker: Must be a native Japanese speaker. Candidates may be based in any country.
• Proven Experience: At least 2 years of verified experience in outbound telemarketing, B2B lead generation or appointment setting for the Japanese market.
• Language Skills: Native Japanese (spoken and written) and conversational English.
• CRM Proficiency: Experience with Salesmate CRM or similar outbound dialing tools and sales CRMs.
• Self-Motivated: Strong objection handling, persistence and time management.

Requirements

• High-speed, reliable internet connection (a backup option is preferred).
• A dedicated, quiet home workspace free from background noise.
• A laptop or PC that meets operational specs, plus a high-quality USB noise-canceling headset.

Benefits

• Remote (work from home, open to candidates in any country).
• 1-month initial contract.
• Monday to Friday working days, following Japan public holidays.
• Working hours: 9:00 a.m. – 6:30 p.m. Japan Standard Time (JST, GMT+9).
• Salary: ¥92,000 – ¥100,000 per month.
• Immediate joiner required.